At a Glance
- Tasks: Support freight software users and help streamline customs processes.
- Company: Leading provider of customs clearance software in the UK.
- Benefits: Competitive salary, excellent benefits, and hybrid working options.
- Other info: Exciting opportunity for career growth in a dynamic environment.
- Why this job: Join a growing team and make an impact in the logistics tech space.
- Qualifications: Knowledge of customs declarations and strong communication skills required.
The predicted salary is between 35000 - 35000 £ per year.
Location: Ashford, Middlesex - Hybrid
Type: Full-Time
Salary: £35k DOE & Neg plus excellent Benefits & hybrid working
Client / Role Overview
Our client is a leading provider of custom clearance software and services in the UK, assisting freight forwarders, customs agents, and logistics companies to streamline import and export processes by ensuring smooth integration with HMRC systems and facilitating efficient, compliant trade operations. The Service Desk is recognised for providing industry leading support for a well-known Freight Software system, a mature client/server application in service since 2011. Having successfully navigated users through extensive functional enhancements and critical legislative updates, including CDS and NCTS. Due to current expansion, this will be a new key role and an exciting time to join and support the growing product range and assist in building a cutting-edge, web-based front-end from the ground up.
The Person
We are seeking a Technical Freight Support Specialist with a strong background in customs declarations and/or freight forwarding to join our Service Desk. This is a unique opportunity for someone with industry-specific knowledge who is looking to transition into or grow within the field of software and applications support. This person must be an enthusiastic, self-starting problem solver with the ability to learn new technologies quickly. The ideal candidate will be a communicative team player with a welcoming and engaging demeanour.
Required Experience
- In-depth knowledge of UK customs declarations and/or freight forwarding.
- Excellent communication skills (both verbal and written) with the ability to work both independently and as part of a team.
- Have a great personality; you will be expected to work closely with the team, continuously learn, and actively share knowledge with others.
- Ability to cope under pressure and meet deadlines.
- You must also be enthusiastic and be willing to accept new challenges.
Nice to Haves
- Knowledge of Sequoia Software.
- Be familiar with Windows, Windows applications and Microsoft Office products.
We value the right mindset over perfect experience; if you bring industry knowledge and a passion for great customer service, we will help you build the rest.
Technical Freight Support Specialist in Ashford employer: DIVALENTINECALVER RECRUITMENT LIMITED
Join a dynamic team in Ashford, Middlesex, where we prioritise employee growth and development in the fast-paced world of customs clearance software. Our hybrid working model offers flexibility, while our supportive work culture fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the logistics sector. With excellent benefits and opportunities to advance your career, this is a fantastic place to grow your skills and contribute to cutting-edge solutions.
Contact Details:
DIVALENTINECALVER RECRUITMENT LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Freight Support Specialist in Ashford
✨Tip Number 1
Network like a pro! Reach out to people in the freight and customs industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs declarations and freight forwarding. Be ready to discuss how your experience aligns with the role and show off your problem-solving skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you, like ours! Use our website to find roles that match your skills and passion, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Technical Freight Support Specialist in Ashford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Freight Support Specialist. Highlight your experience with customs declarations and freight forwarding, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with our needs. Be sure to mention why you’re excited about joining our team at StudySmarter.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We love self-starters who can think on their feet, so share any relevant experiences that demonstrate your problem-solving abilities.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DIVALENTINECALVER RECRUITMENT LIMITED
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of UK customs declarations and freight forwarding. Be ready to discuss specific scenarios or challenges you've faced in the past, as this will show your expertise and how you can contribute to the team.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your verbal skills and ensure you're comfortable discussing technical topics.
✨Demonstrate Your Problem-Solving Skills
Prepare to share examples of how you've tackled challenges in previous roles. Think about situations where you had to think on your feet or come up with innovative solutions, as this will highlight your ability to cope under pressure.
✨Be Enthusiastic and Engaging
Your personality matters! Show your enthusiasm for the role and the company during the interview. Engage with your interviewers by asking thoughtful questions about the team and the projects they’re working on, which will demonstrate your genuine interest in the position.
