Staff Site Reliability Engineer, EMEA
Staff Site Reliability Engineer, EMEA

Staff Site Reliability Engineer, EMEA

London Full-Time 49000 - 77000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure the reliability and performance of Ditto's cloud infrastructure while collaborating with product teams.
  • Company: Ditto is a fast-growing startup revolutionising data movement at the edge, trusted by major organisations.
  • Benefits: Enjoy competitive salaries, equity, flexible time off, and region-specific health benefits.
  • Why this job: Join a diverse team tackling real-world connectivity challenges in a dynamic, inclusive environment.
  • Qualifications: 8+ years in Site Reliability Engineering, strong Kubernetes and monitoring stack experience required.
  • Other info: We value grit and adaptability over perfect resumes; apply even if you don't meet every requirement.

The predicted salary is between 49000 - 77000 £ per year.

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About Ditto:
Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you\’re in a stadium, airplane, or remote military base, Ditto\’s peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we\’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world\’s hardest connectivity problems.

About Ditto:
Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you\’re in a stadium, airplane, or remote military base, Ditto\’s peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we\’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world\’s hardest connectivity problems.
About the position
Ditto is at an inflection point. As we scale to meet the demands of our enterprise customers, we need experienced Site Reliability Engineers to ensure our infrastructure delivers enterprise-grade reliability.
This is a unique opportunity to join a specialized team focused on observability, system reliability and operational excellence for our cutting-edge, edge-to-cloud, database technology.
As a Staff Site Reliability Engineer, you will play a crucial role in ensuring the reliability, performance, and scalability of Ditto\’s cloud infrastructure. You\’ll collaborate with product engineering teams to improve system resilience, lead and develop incident management processes and build observability solutions for our unique distributed architecture.
As a Staff Site Reliability Engineer, you will:

  • Develop and maintain observability solutions using platforms like Datadog, Prometheus and Grafana
  • Take a leading role in incident management, including coordinating response efforts, troubleshooting issues, and identifying follow-up actions
  • Partner with product engineering teams to architect reliable systems, recover from incidents, and learn from mistakes
  • Work with teams to implement and maintain SLOs, monitoring, and alerting strategies that ensure reliability at scale
  • Design and implement automation and support tooling to improve system resilience, maintain operational safety and reduce operational overhead
  • Lead the development and maintenance of runbooks, alert definitions, and incident response procedures
  • Participate in on-call rotations to provide 24/7 support for critical production systems

What you\’ll need:

  • 8+ years of experience in Site Reliability Engineering or similar DevOps roles focused on system reliability and incident management
  • 6+ years of hands-on experience architecting applications for Kubernetes, and managing Kubernetes infrastructure
  • Strong experience with modern monitoring stacks including Prometheus, Grafana, and Datadog
  • Experience in at least one systems programming language, such as Go, Rust, C, or Java
  • Expertise with Infrastructure as Code tools, like Terraform and Helm
  • Expertise with at least one major cloud service provider (AWS, GCP, Azure)
  • Strong communication skills, with the ability to lead incident response and effectively collaborate across teams
  • Willingness and experience engaging with on-call rotations and emergency response procedures
  • A high degree of agency and bias towards action. Identify problems and work autonomously to solve them
  • Excellent problem-solving skills and a methodical approach to troubleshooting complex issues

Nice to have:

  • Experience building multi-tenant, multi-cloud SaaS/DBaaS Platforms
  • Knowledge of edge computing or mesh networking
  • Experience instrumenting advanced observability practices (tracing, profiling) in distributed systems
  • Experience working with globally distributed teams
  • Proven experience in project management

The Benefits of Building with Us
We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we\’re building. Benefits vary by region to make sure you\’re covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. In the UK, we offer private healthcare through Vitality, a pension plan, and region-specific coverage. For our team members elsewhere in the world, we work with our global employer platform to offer equitable benefits and coverage.
Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates.
Apply Anyway
At Ditto, we believe success isn\’t defined by a flawless resume, a set number of years of experience, or checking every box in a job description. What matters most to us are qualities like grit, resilience, and adaptability. If you\’re excited about our mission but don\’t meet every requirement, we encourage you to apply anyway. Use your application to tell us how you\’ll make an impact here. We\’re always looking for exceptional people ready to grow with us.
Equal Opportunity Employer
Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.
Ditto Recruiting Privacy Notice

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology

  • Industries

    Technology, Information and Internet

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Staff Site Reliability Engineer, EMEA employer: Ditto

At Ditto, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our commitment to employee growth is evident through competitive salaries, meaningful equity, and flexible time off, ensuring that our team members can thrive both personally and professionally. Located in vibrant London, we offer a dynamic work environment where you can collaborate with talented individuals on cutting-edge technology that makes a real impact across various industries.
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Contact Detail:

Ditto Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Staff Site Reliability Engineer, EMEA

✨Tip Number 1

Familiarise yourself with Ditto's mission and technology. Understanding how their peer-to-peer sync engine works will help you articulate how your skills can contribute to their goals during interviews.

✨Tip Number 2

Network with current or former employees of Ditto on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience with incident management and system reliability in detail. Be ready to share specific examples of how you've improved system resilience in past roles.

✨Tip Number 4

Showcase your knowledge of modern monitoring stacks and Infrastructure as Code tools during the interview. Being able to discuss your hands-on experience with tools like Prometheus, Grafana, and Terraform will set you apart.

We think you need these skills to ace Staff Site Reliability Engineer, EMEA

Site Reliability Engineering
Incident Management
Kubernetes Architecture
Monitoring Stacks (Prometheus, Grafana, Datadog)
Systems Programming (Go, Rust, C, Java)
Infrastructure as Code (Terraform, Helm)
Cloud Service Providers (AWS, GCP, Azure)
Communication Skills
On-call Rotation Experience
Problem-Solving Skills
Automation and Tooling Development
Operational Safety
Runbook Development
Alert Definition
Distributed Systems Observability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Site Reliability Engineering, particularly with Kubernetes and modern monitoring stacks like Prometheus and Grafana. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Ditto's mission and how your background aligns with their needs. Mention your experience with incident management and automation, and how you can contribute to their goals.

Showcase Problem-Solving Skills: Use your application to illustrate your problem-solving abilities. Provide examples of complex issues you've resolved in previous roles, especially those related to system reliability and operational excellence.

Highlight Team Collaboration: Emphasise your experience working collaboratively with product engineering teams. Discuss how you've partnered with others to improve system resilience and lead incident response efforts, showcasing your strong communication skills.

How to prepare for a job interview at Ditto

✨Showcase Your Technical Expertise

As a Staff Site Reliability Engineer, you'll need to demonstrate your deep understanding of observability tools like Datadog, Prometheus, and Grafana. Be prepared to discuss specific projects where you've implemented these technologies and how they improved system reliability.

✨Prepare for Incident Management Scenarios

Since incident management is a key part of the role, think of examples from your past experiences where you led a response to an incident. Highlight your problem-solving skills and how you coordinated with teams to resolve issues effectively.

✨Understand the Company’s Mission

Ditto is focused on making data movement seamless at the edge. Familiarise yourself with their mission and be ready to discuss how your skills can contribute to this goal. Showing that you align with their vision will set you apart.

✨Demonstrate Collaboration Skills

Collaboration with product engineering teams is crucial in this role. Prepare to share examples of how you've successfully worked with cross-functional teams in the past, particularly in architecting reliable systems or improving operational processes.

Staff Site Reliability Engineer, EMEA
Ditto
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  • Staff Site Reliability Engineer, EMEA

    London
    Full-Time
    49000 - 77000 £ / year (est.)

    Application deadline: 2027-09-01

  • D

    Ditto

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