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- Tasks: Ensure reliability and performance of Ditto's cloud infrastructure while collaborating with product teams.
- Company: Ditto is a fast-growing startup revolutionising data movement at the edge for real-time applications.
- Benefits: Enjoy competitive salaries, equity, flexible time off, and region-specific health benefits.
- Why this job: Join a diverse team tackling connectivity challenges and make a real impact in technology.
- Qualifications: 5+ years in Site Reliability Engineering, Kubernetes experience, and strong problem-solving skills required.
- Other info: Ditto values grit and adaptability over perfect resumes; apply even if you don't meet every requirement.
The predicted salary is between 60000 - 84000 £ per year.
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About Ditto:
Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you\’re in a stadium, airplane, or remote military base, Ditto\’s peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we\’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world\’s hardest connectivity problems.
About Ditto:
Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you\’re in a stadium, airplane, or remote military base, Ditto\’s peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we\’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world\’s hardest connectivity problems.
About the position
Ditto is at an inflection point. As we scale to meet the demands of our enterprise customers, we need experienced Site Reliability Engineers to ensure our infrastructure delivers enterprise-grade reliability.
This is a unique opportunity to join a specialized team focused on observability, system reliability and operational excellence for our cutting-edge, edge-to-cloud, database technology.
As a Senior Site Reliability Engineer, you will play a crucial role in ensuring the reliability, performance, and scalability of Ditto\’s cloud infrastructure. You\’ll collaborate with product engineering teams to improve system resilience, lead and develop incident management processes and build observability solutions for our unique distributed architecture.
As a Senior Site Reliability Engineer, you will:
- Develop and maintain observability solutions using platforms like Datadog, Prometheus and Grafana
- Take a leading role in incident management, including coordinating response efforts, troubleshooting issues, and identifying follow-up actions
- Partner with product engineering teams to architect reliable systems, recover from incidents, and learn from mistakes
- Work with teams to implement and maintain SLOs, monitoring, and alerting strategies that ensure reliability at scale
- Design and implement automation and support tooling to improve system resilience, maintain operational safety and reduce operational overhead
- Contribute to the development and maintenance of runbooks, alert definitions, and incident response procedures
- Participate in on-call rotations to provide 24/7 support for critical production systems
What you\’ll need:
- 5+ years of experience in Site Reliability Engineering or similar DevOps roles focused on system reliability and incident management
- 5+ years of hands-on experience architecting applications for Kubernetes, and managing Kubernetes infrastructure
- Strong experience with modern monitoring stacks including Prometheus, Grafana, and Datadog
- Proficiency in at least one systems programming language, such as Go, Rust, C, or Java
- Experience with Infrastructure as Code tools, like Terraform and Helm
- Experience with at least one major cloud service provider (AWS, GCP, Azure)
- Strong communication skills, with the ability to lead incident response and effectively collaborate across teams
- Willingness and experience engaging with on-call rotations and emergency response procedures
- A high degree of agency and bias towards action. Identify problems and work autonomously to solve them
- Excellent problem-solving skills and a methodical approach to troubleshooting complex issues
Nice to have:
- Experience building multi-tenant, multi-cloud SaaS/DBaaS Platforms
- Familiarity with edge computing or mesh networking
- Experience instrumenting advanced observability practices (tracing, profiling) in distributed systems
- Experience working with globally distributed teams
- Proven experience in project management
The Benefits of Building with Us
We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we\’re building. Benefits vary by region to make sure you\’re covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. In the UK, we offer private healthcare through Vitality, a pension plan, and region-specific coverage. For our team members elsewhere in the world, we work with our global employer platform to offer equitable benefits and coverage.
Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates.
Apply Anyway
At Ditto, we believe success isn\’t defined by a flawless resume, a set number of years of experience, or checking every box in a job description. What matters most to us are qualities like grit, resilience, and adaptability. If you\’re excited about our mission but don\’t meet every requirement, we encourage you to apply anyway. Use your application to tell us how you\’ll make an impact here. We\’re always looking for exceptional people ready to grow with us.
Equal Opportunity Employer
Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.
Ditto Recruiting Privacy Notice
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Senior Site Reliability Engineer, EMEA employer: Ditto
Contact Detail:
Ditto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Site Reliability Engineer, EMEA
✨Tip Number 1
Familiarise yourself with Ditto's mission and technology. Understanding how their peer-to-peer sync engine works will help you articulate how your skills can contribute to their goals during discussions.
✨Tip Number 2
Network with current or former employees of Ditto on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific incidents you've managed in the past. Highlighting your experience with incident management and system reliability will demonstrate your capability for the role.
✨Tip Number 4
Showcase your knowledge of modern monitoring stacks and Infrastructure as Code tools. Being able to discuss your hands-on experience with tools like Prometheus, Grafana, and Terraform will set you apart from other candidates.
We think you need these skills to ace Senior Site Reliability Engineer, EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Site Reliability Engineering and DevOps roles. Focus on your hands-on experience with Kubernetes, monitoring stacks like Prometheus and Grafana, and any cloud service providers you've worked with.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for Ditto's mission and how your skills align with their needs. Mention specific projects or experiences that demonstrate your problem-solving abilities and adaptability.
Showcase Technical Skills: In your application, clearly outline your proficiency in systems programming languages and Infrastructure as Code tools. Provide examples of how you've implemented automation and support tooling in previous roles.
Highlight Soft Skills: Ditto values qualities like grit and resilience. Use your application to illustrate your communication skills and ability to lead incident response efforts. Share examples of how you've collaborated across teams to solve complex issues.
How to prepare for a job interview at Ditto
✨Showcase Your Technical Skills
As a Senior Site Reliability Engineer, you'll need to demonstrate your expertise in Kubernetes, monitoring stacks like Prometheus and Grafana, and programming languages such as Go or Java. Be prepared to discuss specific projects where you've applied these skills and how they contributed to system reliability.
✨Prepare for Incident Management Scenarios
Since incident management is a key part of the role, think of examples where you've led response efforts or resolved critical issues. Be ready to explain your approach to troubleshooting and how you ensure that lessons are learned from incidents.
✨Understand Ditto's Mission and Values
Familiarise yourself with Ditto's mission to enhance data movement at the edge. Show your enthusiasm for their goals and how your experience aligns with their commitment to building resilient applications, especially in challenging environments.
✨Demonstrate Collaboration Skills
Collaboration with product engineering teams is crucial. Prepare to discuss how you've worked with cross-functional teams in the past, particularly in architecting reliable systems and implementing monitoring strategies. Highlight your communication skills and ability to lead discussions during incident responses.
