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- Tasks: Support and maintain electro-mechanical systems while solving technical problems on-site.
- Company: Dynamic engineering firm with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, overtime opportunities, company van, and full benefits package.
- Why this job: Join a hands-on role where you can make a real difference in engineering solutions.
- Qualifications: Basic electrical/mechanical knowledge and strong problem-solving skills required.
- Other info: Field-based role with travel across Bedfordshire and Cambridgeshire, offering great career growth.
The predicted salary is between 21600 - 36000 ÂŁ per year.
We are seeking a Field Service Engineer to support, maintain and commission a range of electro‑mechanical and software‑driven systems. This field‑based position combines remote diagnostics, on‑site technical work, customer interaction and occasional installation activity. You will work within a wider service function to ensure equipment operates safely, reliably and in line with customer expectations. This opportunity is ideal for a technically minded individual who enjoys hands‑on problem‑solving and representing a professional engineering team.
Key Responsibilities
- Carry out routine servicing, maintenance and commissioning across a varied product range.
- Provide technical support via phone, remote access tools and site visits.
- Diagnose faults efficiently and aim for first‑time resolution wherever possible.
- Assist with system installations, configuration, testing and customer handover.
- Maintain accurate job sheets, time logs and service documentation.
- Ensure all work complies with health, safety and environmental standards.
- Keep tools, vehicle stock and equipment organised and in safe working condition.
- Build positive customer relationships and act professionally at all times.
- Support colleagues by sharing technical knowledge and contributing to team goals.
- Identify and pass on potential upgrade or improvement opportunities.
- Participate in occasional out‑of‑hours, weekend or shift‑based work when required.
- Be willing to travel and stay away overnight when necessary.
Essential Requirements
- Basic understanding of electrical and mechanical engineering principles.
- Familiarity with PC‑based systems and network‑connected hardware.
- Ability to work independently and as part of a team.
- Comfortable working at height.
- Strong diagnostic and problem‑solving skills.
- Reliable, organised, self‑motivated and customer‑focused.
- Full UK driving licence.
- Willingness to work overtime and occasionally stay away from home.
Desirable Skills
- HNC/HND/ONC or similar in electrical or electronic engineering.
- Experience with IT networking or PC maintenance.
- Knowledge of parking, access control, CCTV or wireless communication systems.
- Competence with Microsoft Office applications.
Working Environment
This is a field‑based role covering Bedfordshire and Cambridgeshire, requiring regular travel to customer sites and remote support duties. As a Field Service Engineer, you will represent the technical team on site and ensure high standards of service delivery.
If you are interested in this role, wish to apply or have any questions then please send us a copy of your CV and we will be in touch.
Field Service Engineer employer: DITL Group
Contact Detail:
DITL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Practice your technical skills! Since this role is all about problem-solving and hands-on work, brush up on your electrical and mechanical engineering principles. You want to walk into that interview feeling confident and ready to tackle any technical questions thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. So, get that CV polished and hit submit!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to the Field Service Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your problem-solving abilities and any hands-on experience you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter, and we’ll take it from there!
How to prepare for a job interview at DITL Group
✨Know Your Tech
Brush up on your electrical and mechanical engineering principles. Be ready to discuss specific systems you've worked with, especially those related to electro-mechanical and software-driven technologies. This will show that you’re not just a problem-solver but also someone who understands the technicalities behind the equipment.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you diagnosed faults and achieved first-time resolutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to successful outcomes.
✨Customer Interaction is Key
Since this role involves building positive customer relationships, think of instances where you’ve successfully interacted with clients. Highlight your communication skills and how you maintained professionalism while addressing their needs or concerns.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask you to troubleshoot a common issue or explain how you would approach a specific installation task. Practising these scenarios beforehand can help you feel more confident and prepared.
