Disturbia in Cramlington is seeking a Customer Experience Advisor to join our fast-growing fashion brand. You will handle queries across phone, email, live chat and social channels, ensuring timely, friendly responses and maintaining high customer satisfaction.
The role is hybrid, based at our Cramlington office with a requirement to attend in-office shifts as needed. You will work to KPIs, support the Customer Experience Manager, and help drive service excellence across the brand.
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Hybrid CX Advisor: Elevate Service in Fashion in Cramlington employer: Disturbia
At Disturbia, we pride ourselves on being an exceptional employer that champions creativity and individuality within the fashion industry. Our vibrant work culture fosters collaboration and innovation, offering employees ample opportunities for personal and professional growth while enjoying a range of benefits such as enhanced leave policies, store discounts, and regular social events. Located in Cramlington, our hybrid role allows you to thrive in a dynamic environment where your passion for customer service can truly shine, all while being part of a community that values the unconventional.
