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- Tasks: Patrol car parks, issue parking charge notices, and ensure compliance with regulations.
- Company: Join District Enforcement Limited, a top player in car park and environmental enforcement across the UK.
- Benefits: Enjoy flexible hours, up to 28 days holiday, free uniform, and access to training.
- Why this job: Perfect for those who love being active outdoors and want to make a difference in their community.
- Qualifications: Customer service experience preferred; must be resilient and able to handle challenging situations.
- Other info: Full training provided; DBS check required before starting.
District Enforcement Limited are a leading supplier in Car Park Enforcement, Moorings Enforcement and Environmental Crime. We currently have 500 contracts across the UK and due to our continued growth within the Car Parking Industry, we are now recruiting for the position of Parking Enforcement Officer based in the Midlands.
Previous Enforcement experience is preferred yet not essential, as full training will be given. As a Parking Enforcement Officer, you will be expected to patrol the site in accordance with an agreed deployment strategy. You will be working closely with senior management to ensure efficient monitoring and enforcement of the site is achieved. Using the most recent equipment, you will be expected to issue PCNs (Parking Charge Notices) to all vehicles which are in contravention of the parking regulations set out on site.
The Ideal Candidate will have:
- Previous experience in a customer service role and handling difficult situations in a professional manner.
- The ability to communicate with offenders, often in demanding circumstances, in a calm and assertive manner.
- The ability to deal with members of the public from all cultures and backgrounds in a diplomatic and professional manner.
- The ability to be resilient, as some interactions with offenders can become confrontational.
- The ability to defuse hostile situations in a professional manner.
- Must enjoy working in the outdoors and in all weather conditions.
- The ability to work under pressure, independently or as part of a team and on own initiative to carry out the enforcement role.
- Excellent communication skills are required both written and spoken.
- Will be physically fit as you may be required to carry out foot patrol for prolonged periods.
You will be required to work between 37.5 hours per week, Monday to Sunday (including Bank Holidays), with shifts between 7am - 8pm, so flexibility for the role is essential. If you are the sort of person who enjoys being on the go, the role could be ideal for you.
We believe that working for District Enforcement is great. We are always thinking of creative ways to give more to our employees. Please find some of our current benefits below:
- Flexible Working Hours
- Up to 28 days holiday per annum (includes BH)
- Increased holiday entitlement based on length of service
- Holiday Purchase Scheme
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Enhanced Sick Pay
- Employee Injury Insurance
Please note that due to the nature of the role, all successful candidates will go through a DBS check prior to the commencement of employment (paid by the employer) and will also have to provide satisfactory references.
Salary: £26,325 per annum
Parking Enforcement Officer - Midlands employer: District Enforcement Ltd
Contact Detail:
District Enforcement Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Enforcement Officer - Midlands
✨Tip Number 1
Familiarise yourself with the local parking regulations and enforcement procedures in the Midlands. This knowledge will not only help you understand the role better but also demonstrate your commitment and preparedness during any discussions with our recruitment team.
✨Tip Number 2
Practice your communication skills, especially in handling difficult situations. Role-playing scenarios where you might need to defuse confrontational situations can be incredibly beneficial, as it shows your ability to remain calm and assertive under pressure.
✨Tip Number 3
Get comfortable with outdoor work and varying weather conditions. If possible, try to spend time outdoors in different environments to build your resilience and adaptability, which are key traits for a Parking Enforcement Officer.
✨Tip Number 4
Network with current or former parking enforcement officers if you can. They can provide insights into the day-to-day responsibilities and challenges of the role, which can help you prepare for interviews and show your genuine interest in the position.
We think you need these skills to ace Parking Enforcement Officer - Midlands
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parking Enforcement Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service or any roles that required handling difficult situations. Emphasise your communication skills and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to handle confrontational situations and work outdoors.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at District Enforcement Ltd
✨Showcase Your Customer Service Skills
Since the role requires handling difficult situations with the public, be prepared to discuss your previous customer service experience. Share specific examples of how you've managed challenging interactions calmly and professionally.
✨Demonstrate Communication Abilities
Effective communication is key in this role. Practice articulating your thoughts clearly and assertively. You might be asked how you would approach a confrontation, so think about how to convey your message diplomatically.
✨Highlight Resilience and Adaptability
The job can be demanding, so it's important to show that you can handle pressure. Prepare to discuss times when you've had to remain calm under stress or adapt to changing circumstances, especially in outdoor settings.
✨Express Enthusiasm for Outdoor Work
Since the role involves patrolling in various weather conditions, convey your enjoyment of working outdoors. Share any relevant experiences that demonstrate your ability to stay active and engaged in different environments.
