At a Glance
- Tasks: Support the sales team by managing quotes and maintaining CRM accuracy.
- Company: Join Distology, a leading Cyber Security Distributor with a collaborative culture.
- Benefits: Enjoy 25 days holiday, free breakfast, and learning opportunities.
- Other info: Great career growth potential and regular team socials.
- Why this job: Be part of a dynamic tech organisation making a real impact in cybersecurity.
- Qualifications: 1 year of admin or sales support experience and strong organisational skills.
The predicted salary is between 25000 - 27000 £ per year.
About Distology
Distology is a specialist Cyber Security Distributor bringing innovative and disruptive security solutions to the market.
We work collaboratively with world-leading vendors and channel partners to deliver cutting-edge technologies that protect IT and OT environments.
- Hybrid – Stockport
- About Distology
Distology is a specialist Cyber Security Distributor bringing innovative and disruptive security solutions to the market.
We work collaboratively with world-leading vendors and channel partners to deliver cutting-edge technologies that protect IT and OT environments.
Overview
We have a fantastic opportunity for a Sales Support Administrator to join our team.
This role is perfect for someone with at least 1 year of experience in an admin-based role who wants to develop their career within a dynamic, forward-thinking tech organisation.
You’ll be a key point of support for the sales team — managing quotes, maintaining CRM accuracy, updating pricing information, and ensuring processes are followed consistently.
Your work will directly contribute to successful sales outcomes, partner satisfaction, and the efficiency of the commercial team.
Key Responsibilities
- Create and submit quotes in Salesforce with accuracy and within SLA targets.
- Maintain CRM data including opportunities, partner details, pricing and product information.
- Assist with general Salesforce administration to ensure data quality and consistency.
- Build and maintain vendor quoting guides, pricing documentation and process notes.
- Review and update pricing/price books, communicating changes to relevant teams.
- Generate and analyse sales reports to support pipeline and performance tracking.
- Work closely with the sales team to follow up on smaller value opportunities.
- Provide general support to the Sales Support team during peak workloads.
- Assist the Operations team during high-volume periods such as end of quarter, including processing and packing orders when required.
Skills, Experience & Attributes
- Minimum 1 year experience in administration, sales support or a similar role.
- Strong organisational skills with excellent attention to detail.
- Confident communicator — in person, in writing and over the phone.
- Friendly and professional rapport‑building skills.
- Proactive, curious and eager to learn — someone who takes ownership.
- Strong problem‑solver with an analytical, process-driven approach.
- Able to work well under pressure and manage multiple tasks effectively.
Benefits
At Distology, we value our people above everything. You can expect
- 25 days holiday (increasing with tenure) + the ability to buy/sell allowance.
- Birthday day off.
- Health & wellbeing investment.
- Free breakfast every day.
- Learning & development opportunities.
- Quarterly company values awards & travel incentives.
- Annual service awards for tenure.
- Cycle to work scheme.
- Volunteering days.
- Regular team socials and company events.
Distology is a multi-award‑winning, passionate and highly knowledgeable cybersecurity solutions provider distributing leading and emerging cybersecurity technology s ........
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Sales Support Administrator in Stockport employer: Distology
Distology is an exceptional employer located in Stockport, offering a dynamic work environment where finance and operations intersect. With a strong focus on employee wellbeing, we provide generous benefits such as 25 days’ holiday, a birthday day off, and opportunities for professional growth through collaboration with various departments. Our vibrant team culture, complemented by regular events, ensures that every employee feels valued and engaged in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Stockport
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Distology. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Distology before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Support Administrator in Stockport
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Distology:Your cover letter is your chance to shine! Tell us why you want to work at Distology specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Distology!
How to prepare for a job interview at Distology
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
