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For Companies At a Glance
- Tasks: Engage with customers through calls and emails, providing support and assistance.
- Company: Join a dynamic sales administration team that values friendliness and organisation.
- Benefits: Enjoy a competitive salary, 22 days annual leave, and a supportive work environment.
- Why this job: Perfect for those who thrive in a varied role and love connecting with people.
- Qualifications: Customer service and administration experience is essential; phone communication skills are a must.
- Other info: Work hours are Monday to Friday, with early finishes on Fridays!
The predicted salary is between 26000 - 27000 £ per year.
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Are you someone who loves variety in your workday and enjoys talking to customers? We’re looking for a friendly, organised individual to join a busy sales administration team. If you have a background in customer service and administration, and you’re comfortable picking up the phone, we’d love to hear from you!
Salary & benefits
Salary: £26,000-27,000 DOE
Hours of Work:
- Monday to Thursday: 8:30am – 5:00pm
- Friday: 8:30am – 4:30pm
Holidays: 22 days annual leave plus bank holidays.
Role overview
- Answering customer calls and emails with a helpful, can-do attitude
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Sales Office Administrator employer: Distinct
Contact Detail:
Distinct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will not only help you answer customer queries more effectively but also demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Practice your phone etiquette. Since the role involves answering customer calls, being able to communicate clearly and confidently over the phone is crucial. Consider role-playing with a friend to enhance your skills.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or projects. This will highlight your ability to thrive in a busy sales administration environment.
✨Tip Number 4
Be ready to discuss your customer service experience. Prepare specific examples of how you've handled challenging situations or provided exceptional service, as this will resonate well with our team’s values.
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administration experience. Use specific examples that demonstrate your ability to handle calls and emails effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly personality and organisational skills. Mention why you are excited about the Sales Office Administrator role and how your background makes you a great fit.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and time management. These are crucial for a role that involves interacting with customers and managing various tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Look for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Distinct
✨Show Your Customer Service Skills
Since the role involves talking to customers, be prepared to share examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to remain calm and helpful under pressure.
✨Demonstrate Organisational Skills
The job requires a friendly and organised individual. Be ready to discuss how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay organised in a busy environment.
✨Prepare for Common Questions
Anticipate questions related to your experience in sales administration and customer service. Think about how you can relate your previous roles to the responsibilities of this position, especially regarding communication and multitasking.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You could inquire about the team dynamics or what a typical day looks like for a Sales Office Administrator.