At a Glance
- Tasks: Support customer enquiries and coordinate office operations in a dynamic environment.
- Company: Join a growing team near Bingham, Nottinghamshire with a supportive culture.
- Benefits: Enjoy a competitive salary, free parking, and career progression opportunities.
- Other info: Office-based role with a focus on teamwork and multitasking.
- Why this job: Kickstart your career in administration and customer service with full training provided.
- Qualifications: Strong organisational skills and a positive, proactive attitude are essential.
The predicted salary is between 26400 - 26400 £ per year.
We are hiring an Office Client Support Coordinator to join a busy and growing team. This is an excellent opportunity for someone looking to build a career in administration, customer service and sales support. You will support day-to-day office operations and act as the first point of contact for customer enquiries, helping ensure orders, deliveries, and account queries are handled efficiently.
Location: Near Bingham, Nottinghamshire (Fully office-based). Own Transport required due to location
Salary: £26,000
Working Hours: Monday - Thursday: 8:30am - 5:00pm, Friday: 8:30 am - 4:30 pm, 1 hour lunch
OVERVIEW OF THE ROLE
- Handle customer enquiries via phone, email and online channels
- Process customer orders and support the sales team
- Coordinate deliveries with warehouse and logistics teams
- Liaise with third-party carriers to ensure timely delivery
- Support general office administration and internal systems
- Assist with product samples and dispatch
ABOUT YOU
- Strong organisational skills and attention to detail
- Good communication and customer service skills
- Confident using IT systems (ERP experience beneficial)
- Ability to multitask in a fast-paced environment
- Positive, proactive and team-focused attitude
- Previous admin or customer service experience is desirable
Customer Support Administrator in Nottingham employer: Distinct Recruitment
Join a dynamic and supportive team as a Customer Support Administrator in Bingham, Nottinghamshire, where you will have the opportunity to develop your career in administration and customer service. With a focus on employee growth, we offer comprehensive training, a positive work culture, and benefits such as free parking and a company pension, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Administrator in Nottingham
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customer enquiries, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or projects. This will demonstrate that you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Support Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since this role involves handling customer enquiries, make sure your application reflects your strong communication skills. Whether it's through your writing style or examples of past experiences, let us see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Distinct Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling customer enquiries and processing orders. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
As a Customer Support Administrator, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past. Whether it’s resolving an issue or coordinating with a team, showcasing your ability to communicate clearly will impress them.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisational skills, think of specific instances where you’ve successfully managed multiple tasks. Be ready to discuss how you prioritise your workload and ensure that nothing slips through the cracks, especially in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
