At a Glance
- Tasks: Deliver outstanding customer service and resolve queries via phone and email.
- Company: Join a supportive team at a leading hospitality brand.
- Benefits: Enjoy staff discounts, high street deals, and a pension plan.
- Other info: Flexible shifts with opportunities to transition from temp to perm.
- Why this job: Thrive in a fast-paced environment and make a real difference for customers.
- Qualifications: Previous customer service experience and a positive attitude required.
The predicted salary is between 25445 - 25445 £ per year.
Role: Customer Service Advisor — Location: Middleton (M24). Salary: £25,445 per annum (£12.71 per hour) for 37.5 hrs/week, rotational shifts 7am–7pm. Hybrid: one weekday and one weekend day working from home.
Are you a customer service superstar who loves going the extra mile to help others? Do you thrive in a fast‑paced, supportive environment where every day is different? If so, we want to hear from you!
Responsibilities
- Deliver outstanding customer service via phone and email.
- Resolve queries quickly and efficiently.
- Process orders with precision and care.
- Work closely with the operations team to meet customer needs.
Qualifications
- Previous experience in a customer service role.
- Flexible approach – weekend availability is a must.
- Confident using Microsoft Office (Word, Excel, PowerPoint).
- Positive, can‑do attitude and excellent communication skills.
Shift Patterns
- Open from 7am–7pm; you’ll work any 5 days out of 7 on a rota basis, including weekends.
- 7am–3pm
- 8am–4pm
- 9am–5pm
- 10am–6pm
- 11am–7pm
Benefits
- Staff discounts – 33% off Greene King pubs.
- Access to high street discounts, cycle‑to‑work scheme and pension plan.
- Supportive team culture and real opportunities to move from temp to perm.
Customer Service Advisor - Temp in Manchester employer: Distinct Recruitment
As a Customer Service Advisor at our Middleton location, you will join a dynamic team that values your contributions and fosters a supportive work culture. With competitive pay, generous staff discounts, and opportunities for career progression from temporary to permanent roles, we are committed to your professional growth and well-being. Enjoy the flexibility of hybrid working while being part of a vibrant environment where every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Temp in Manchester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about us to stand out.
✨Tip Number 2
Practice your phone skills! Since you'll be delivering customer service over the phone, try role-playing with a friend. This will help you feel more confident and ready to tackle any query that comes your way.
✨Tip Number 3
Be flexible and show it! Highlight your availability for weekend shifts during interviews. We love candidates who are willing to adapt and jump in when needed, especially in a fast-paced environment like ours.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, we appreciate a good communicator!
We think you need these skills to ace Customer Service Advisor - Temp in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your previous experience in customer service. We want to see how you've gone the extra mile for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Mention your flexible approach and weekend availability to show us you're a perfect fit.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Distinct Recruitment
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone the extra mile for a customer, as this role is all about delivering outstanding service.
✨Flexibility is Key
Since the job requires weekend availability, be prepared to discuss your flexibility during the interview. Highlight any previous roles where you’ve worked varied shifts or adapted to changing schedules.
✨Show Off Your Tech Skills
Familiarise yourself with Microsoft Office, especially Word and Excel. You might be asked how you use these tools in a customer service context, so have some examples ready to demonstrate your proficiency.
✨Bring a Positive Attitude
This role needs someone with a can-do attitude. During the interview, let your enthusiasm shine through! Share stories that showcase your positive approach to challenges and teamwork.
