Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with communities and promote funeral plans while providing compassionate support to customers.
- Company: Distinct Cremations, a leader in the funeral planning industry.
- Benefits: Competitive salary, generous holiday, life assurance, and ongoing development opportunities.
- Why this job: Make a meaningful impact by helping families plan ahead during sensitive times.
- Qualifications: Sales experience preferred; passion for helping others is essential.
- Other info: Flexible working options and a supportive team environment.
The predicted salary is between 28300 - 28300 £ per year.
Join to apply for the Regional Funeral Planning Consultant role at Distinct Cremations. This role offers a base salary of £28,300 per annum + £3k OTE + £5k car allowance + benefits. You will work from Howe Bridge Crematorium with travel throughout the North West, Midlands and North Wales. Hybrid working from home is available occasionally. It is a permanent full‑time role.
The role involves being the face of Westerleigh Funeral Plans in your region and dividing your time across three key areas of focus:
- Funeral Director engagement – promote and raise awareness of our funeral plan products and services in person and over the phone.
- Community Engagement – organise and deliver region‑wide community promotional and engagement events to raise awareness and generate enquiries from prospective funeral plan customers.
- Funeral plan sales – support face‑to‑face customers looking to plan ahead, providing clear guidance and peace of mind through our tailored funeral plans whilst adhering to FCA regulation.
You will have a base at Howe Bridge Crematorium but travel will be required throughout the North West, Midlands and North Wales, with occasional home working.
Responsibilities
- Collaborate with Crematorium Managers across the region to identify potential funeral director businesses through which you can promote the benefits of funeral planning.
- Identify and pursue new business development opportunities within the local community, including partnerships with funeral directors and other relevant organisations, to expand the reach and distribution of Westerleigh’s funeral plan products.
- Confidently meet with funeral directors and prospective customers to promote Westerleigh Funeral Plans and ensure they meet their needs, contributing to increased sales.
- Generate awareness and leads through proactive local promotion activity and the high‑quality services and facilities available at Westerleigh Crematoria.
- Provide exceptional service across various communication channels (phone, email, web, live chat, etc.) in all customer interactions.
- Support customers with interest in wider cremation, burial and memorial product offerings, directing them to the right colleague for the best solution.
- Handle sensitive customer queries with empathy and professionalism, ensuring timely and accurate responses.
- Process applications accurately and ensure customer satisfaction at every step of the FCA‑regulated sales process.
- Work collaboratively as part of One Team to meet SLA targets and promote continuous learning and process improvement.
- Share feedback, insights and recommendations for improving product and service offerings and internal processes to enhance overall customer experience.
- Operate in line with FCA regulatory expectations, FCA Consumer Duty and documented internal policies and procedures.
- Engage in coaching and development sessions, embracing feedback to improve personal performance.
- Maintain accurate, up‑to‑date customer records in compliance with GDPR.
- Develop deep product knowledge to confidently respond to questions and share benefits with customers.
About you
- Previous experience in a consultative sales‑oriented role working to targets (e.g., Sales Consultant, Sales Executive, Field Sales Executive, Sales Advisor).
- Experience selling funeral plans or insurance plans and knowledge of FCA compliance is beneficial but not essential; full training is provided.
- Full driving licence and own transport – essential due to travel element.
- Ability to generate customer leads through proactive work tackling relevant customer opportunities in your region.
- Self‑motivated, passion for meeting and exceeding targets ethically.
- Ability to talk confidently about a range of products, tailoring responses to meet customer needs (B2B and B2C).
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy.
- Resilient and able to build strong relationships with potential customers, offering compassionate support.
- Must pass a DBS (criminal record) check to be considered for this role.
What we offer
- 32 days holiday (includes bank holidays)
- Up to £3k OTE
- Life Assurance
- Ongoing learning & development
- Access to a wide range of retail discounts and wellbeing support
- Mindfulness App
- Free Cremation benefit for immediate family
- Enhanced maternity & paternity pay
- Employee Assistance / Occupational health support programme
- Free Flu jab
- Free parking
Next steps
Start a career with significance by applying today. We reserve the right to close the application window sooner if a significant number of applications are received.
Regional Funeral Plan Sales Consultant in Atherton employer: Distinct Cremations
Contact Detail:
Distinct Cremations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Funeral Plan Sales Consultant in Atherton
✨Tip Number 1
Get to know the company inside out! Research Distinct Cremations and Westerleigh Funeral Plans. Understanding their values and services will help you connect better during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend local events related to funeral planning. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to discuss how your previous experience aligns with the role. Highlight your consultative sales skills and any relevant achievements to demonstrate your value.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Regional Funeral Plan Sales Consultant in Atherton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Funeral Plan Sales Consultant role. Highlight any previous sales experience, especially in consultative roles, and don’t forget to mention your ability to handle sensitive customer queries with empathy.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Be sure to mention your understanding of FCA regulations and your commitment to providing exceptional service.
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers and funeral directors, make sure your written application showcases your excellent verbal and written communication skills. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this meaningful role!
How to prepare for a job interview at Distinct Cremations
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Westerleigh Funeral Plans and their benefits. Familiarise yourself with the key features and how they can meet customer needs. This will help you confidently discuss the products during your interview.
✨Showcase Your Sales Experience
Prepare to share specific examples from your previous sales roles that demonstrate your ability to meet targets and engage with customers. Highlight any experience you have in consultative sales or working with sensitive topics, as this will resonate well with the role.
✨Demonstrate Empathy and Professionalism
Given the nature of the role, it's crucial to convey your ability to handle sensitive situations with care. Think of examples where you've provided exceptional service or support to customers, especially in challenging circumstances, and be ready to discuss them.
✨Engage with the Community
Since community engagement is a big part of the job, come prepared with ideas on how you could promote funeral plans in your region. This shows initiative and a proactive approach, which are key traits for success in this role.