At a Glance
- Tasks: Engage with communities and promote funeral plans while providing compassionate support to customers.
- Company: Distinct Cremations, a leader in the funeral planning industry.
- Benefits: Competitive salary, generous holiday, life assurance, and ongoing development opportunities.
- Other info: Flexible working options and a supportive team environment.
- Why this job: Make a meaningful impact by helping families plan ahead during sensitive times.
- Qualifications: Sales experience preferred; passion for helping others is essential.
The predicted salary is between 28300 - 28300 £ per year.
Join to apply for the Regional Funeral Planning Consultant role at Distinct Cremations. This role offers a base salary of £28,300 per annum + £3k OTE + £5k car allowance + benefits. You will work from Howe Bridge Crematorium with travel throughout the North West, Midlands and North Wales. Hybrid working from home is available occasionally. It is a permanent full‑time role.
The role involves being the face of Westerleigh Funeral Plans in your region and dividing your time across three key areas of focus:
- Funeral Director engagement – promote and raise awareness of our funeral plan products and services in person and over the phone.
- Community Engagement – organise and deliver region‑wide community promotional and engagement events to raise awareness and generate enquiries from prospective funeral plan customers.
- Funeral plan sales – support face‑to‑face customers looking to plan ahead, providing clear guidance and peace of mind through our tailored funeral plans whilst adhering to FCA regulation.
You will have a base at Howe Bridge Crematorium but travel will be required throughout the North West, Midlands and North Wales, with occasional home working.
Responsibilities
- Collaborate with Crematorium Managers across the region to identify potential funeral director businesses through which you can promote the benefits of funeral planning.
- Identify and pursue new business development opportunities within the local community, including partnerships with funeral directors and other relevant organisations, to expand the reach and distribution of Westerleigh’s funeral plan products.
- Confidently meet with funeral directors and prospective customers to promote Westerleigh Funeral Plans and ensure they meet their needs, contributing to increased sales.
- Generate awareness and leads through proactive local promotion activity and the high‑quality services and facilities available at Westerleigh Crematoria.
- Provide exceptional service across various communication channels (phone, email, web, live chat, etc.) in all customer interactions.
- Support customers with interest in wider cremation, burial and memorial product offerings, directing them to the right colleague for the best solution.
- Handle sensitive customer queries with empathy and professionalism, ensuring timely and accurate responses.
- Process applications accurately and ensure customer satisfaction at every step of the FCA‑regulated sales process.
- Work collaboratively as part of One Team to meet SLA targets and promote continuous learning and process improvement.
- Share feedback, insights and recommendations for improving product and service offerings and internal processes to enhance overall customer experience.
- Operate in line with FCA regulatory expectations, FCA Consumer Duty and documented internal policies and procedures.
- Engage in coaching and development sessions, embracing feedback to improve personal performance.
- Maintain accurate, up‑to‑date customer records in compliance with GDPR.
- Develop deep product knowledge to confidently respond to questions and share benefits with customers.
About you
- Previous experience in a consultative sales‑oriented role working to targets (e.g., Sales Consultant, Sales Executive, Field Sales Executive, Sales Advisor).
- Experience selling funeral plans or insurance plans and knowledge of FCA compliance is beneficial but not essential; full training is provided.
- Full driving licence and own transport – essential due to travel element.
- Ability to generate customer leads through proactive work tackling relevant customer opportunities in your region.
- Self‑motivated, passion for meeting and exceeding targets ethically.
- Ability to talk confidently about a range of products, tailoring responses to meet customer needs (B2B and B2C).
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy.
- Resilient and able to build strong relationships with potential customers, offering compassionate support.
- Must pass a DBS (criminal record) check to be considered for this role.
What we offer
- 32 days holiday (includes bank holidays)
- Up to £3k OTE
- Life Assurance
- Ongoing learning & development
- Access to a wide range of retail discounts and wellbeing support
- Mindfulness App
- Free Cremation benefit for immediate family
- Enhanced maternity & paternity pay
- Employee Assistance / Occupational health support programme
- Free Flu jab
- Free parking
Next steps
Start a career with significance by applying today. We reserve the right to close the application window sooner if a significant number of applications are received.
Regional Funeral Plan Sales Consultant in Atherton employer: Distinct Cremations
Distinct Cremations is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary package alongside generous benefits such as 32 days of holiday, life assurance, and ongoing learning opportunities. With a supportive work culture that values compassion and teamwork, employees can thrive in their roles while making a meaningful impact in the community through their engagement initiatives. The hybrid working model and the chance to work across beautiful regions in the North West, Midlands, and North Wales further enhance the appeal of this rewarding position.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Funeral Plan Sales Consultant in Atherton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Regional Funeral Plan Sales Consultant at Distinct Cremations, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Distinct Cremations. Tailor your message to explain why you’re drawn to them and how you can contribute as a Regional Funeral Plan Sales Consultant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Regional Funeral Plan Sales Consultant in Atherton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Distinct Cremations:When writing your cover letter, make sure to tailor your message specifically for Distinct Cremations. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Distinct Cremations
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Distinct Cremations that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Distinct Cremations that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Distinct Cremations’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
