At a Glance
- Tasks: Lead and develop a sales team to achieve ambitious growth targets.
- Company: Join a market-leading business experiencing significant growth and excellent brand reputation.
- Benefits: Enjoy a competitive salary, annual bonus, 33 days leave, private healthcare, and career progression.
- Why this job: Be part of a dynamic team in a fast-paced environment with opportunities for personal and professional growth.
- Qualifications: Experience in leadership, telesales, and a strong understanding of sales metrics required.
- Other info: Incentive schemes, company events, and employee discounts available.
We are working with a market leader who is experiencing significant growth. They have a clear path for future company growth and are looking to add a Sales Manager to their flagship team at their Salford depot. This role is a chance to lead an internal sales team in a fast-moving and rewarding environment. You will be joining a team of experienced industry professionals with a chance to progress your career within a growing business with an excellent brand reputation.
The Sales Manager will be responsible for leading and developing the sales centre department to achieve ambitious growth and sales targets. This leadership role involves overseeing all sales centre operations, driving performance, and shaping annual strategies that deliver strong KPI performance and an excellent customer experience. Additionally, the Sales Manager is accountable as part of the depot Management Team for the achievement of the Regional profit through maintaining standards of Customer Service and cost control.
Key Responsibilities:
- Strategic Sales Leadership: Develop and implement a sales centre strategy that aligns with sales objectives and growth goals. Set clear performance goals and KPIs for the sales centre team, creating a roadmap to achieve and exceed these goals.
- Operations Management: Oversee the day-to-day operations of the sales centre department to ensure consistent high performance and adherence to sales processes. Monitor and improve sales centre KPIs and targets to achieve optimal productivity.
- Team Leadership and Development: Lead, inspire and manage a team of sales team leaders and sales executives to drive performance, motivation and job satisfaction. Establish a supportive team environment focused on continuous improvement, skill development and achieving shared goals.
- Performance Management: Review, target and measure Key Performance Indicators with the department through the forum set out with the Pathway Performance approach. Ensure the department is in full compliance with both the Company ‘Environmental’ and ‘First for Service’ policies.
- Customer Centric Approach: Ensure all sales centre interactions reflect a customer-centric approach, with a focus on providing a positive experience and fostering long-term relationships.
- Reporting and Analysis: Provide regular reports and performance analysis to senior management, highlighting successes, challenges, and areas for improvement. Use data and insights to inform strategic decisions, adjust sales approaches and identify areas for growth.
What We Are Looking For:
The Sales Manager will be a highly motivated individual, with the ability to lead a team and develop individuals. As the Sales Manager you will ideally have:
- Experience in leadership, ideally in a telesales or contact centre environment.
- Demonstrated success in achieving or exceeding sales targets and driving team performance with a strong understanding of telesales techniques, metrics and best practices.
- Proficiency in CRM software and telesales tools, with the ability to leverage technology for performance improvement.
- Skills in leadership, coaching paired with strong interpersonal skills.
- Experience of working in a goal-oriented, fast-paced environment.
- Deep understanding of telesales strategies, techniques, and conversion tactics.
- Ability to build, mentor and lead high performing teams.
- Data-Driven Decision Making: Skilled in analysing data, understanding trends and translating insights into action.
- Customer Centric Approach: Passion for delivering excellent customer experiences that enhance satisfaction and loyalty.
What Is on Offer:
The Sales Manager will join a growing business and receive a competitive basic salary of £45,000-£55,000. In addition, you will receive:
- Leading business & growth potential
- £7,800 annual bonus OTE
- 33 days annual leave
- Career progression - clear route for career path
- Company Pension – up to 6% matched
- Private Healthcare
- Incentive schemes & company events.
- Employee Discount
Sales Manager employer: Distinct Consultancy
Contact Detail:
Distinct Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their growth trajectory, market position, and values. This knowledge will help you tailor your responses and demonstrate your genuine interest in contributing to their success.
✨Tip Number 2
Prepare specific examples of how you've successfully led teams in the past. Highlight your experience in achieving sales targets and improving team performance, as these are key aspects of the Sales Manager role.
✨Tip Number 3
Familiarise yourself with the latest telesales techniques and metrics. Being able to discuss current trends and how they can be applied to improve performance will set you apart from other candidates.
✨Tip Number 4
Showcase your data-driven decision-making skills. Be ready to discuss how you've used data analysis to inform strategies and drive sales performance in previous roles, as this aligns with the expectations for the Sales Manager position.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, particularly in telesales or contact centre environments. Use specific examples of how you've achieved or exceeded sales targets to demonstrate your capability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and customer-centric approach. Mention your understanding of telesales strategies and how you can contribute to the company's growth and success.
Highlight Key Achievements: In your application, emphasise key achievements related to team performance and sales targets. Use metrics where possible to quantify your success and show how you can drive results.
Showcase Data-Driven Skills: Demonstrate your ability to analyse data and make informed decisions. Include examples of how you've used data insights to improve sales processes or team performance in previous roles.
How to prepare for a job interview at Distinct Consultancy
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and the results achieved.
✨Understand the Company’s Sales Strategy
Research the company's current sales strategies and market position. Be ready to discuss how you can contribute to their growth and align your vision with their objectives during the interview.
✨Prepare for Data-Driven Discussions
Since the role involves performance management and reporting, be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of KPIs you've managed and how they impacted sales performance.
✨Emphasise Customer-Centric Approaches
Highlight your commitment to customer satisfaction. Share specific instances where you've improved customer experiences or built long-term relationships, as this aligns with the company’s focus on a customer-centric approach.