Attendance Officer in Diss

Part of the Diocese of Norwich St Benet’s MAT and the Diss and Scole Primary Academy Partnership. Primary location: Diss CE Junior Academy, but will be required to work at Diss Infant Academy and Nursery and Scole CE Primary Academy.

Salary - Support Staff, Pay Points: 7-11, £9,168 - £9,772 actual pa (£26,403 - £28,142 FTE). Permanent, Part time, 15 hours per week, Term time plus one week. Required for 11 September 2026 (or as soon after as possible).

Are you a people person with great organizational skills? Join our team as an Attendance Officer and become the supportive bridge between our schools, pupils, and families! You will work closely with parents and school leaders to encourage high attendance, build strong relationships, and help every child thrive in their education. We are a partnership of three schools in Diss and Scole who work closely together to provide a caring environment for our children to achieve their best.

What You’ll Do:

• Build warm, positive relationships with parents, offering guidance and conducting home visits when needed.
• Meet with parents to offer support and challenge to address attendance issues.
• Keep accurate daily records on MIS systems and log key notes on our systems.
• Spot attendance patterns early to help create and run targeted support plans.
• Play a key role in keeping pupils safe by following core safeguarding guidelines.

What You’ll Need:

• Communication skills which are clear and empathetic.
• Ability to work in a busy environment.
• Solid admin experience, great IT skills.
• Experience working with children and a passion for making a real difference.

Ready to join a supportive team and transform pupil lives?

Working Hours: Working hours will be agreed with the successful candidate at interview but will fall within our academy hours of Monday to Friday, 08.30am – 04.00pm. There will be an expectation to be at the school gates to meet parents each morning.

Closing date: 4 September 2026, 9am

Interview date: TBC

The Diocese of Norwich St Benet’s Multi Academy Trust are committed to safeguarding and promoting the welfare of all its children and expects all staff to share this commitment. All appointments will be subject to full safeguarding checks as well as satisfactory references. The Trust's safeguarding policy can be found on our website.

This post is likely to come under the requirements of the Childcare (Disqualification) 2009 Regulations and the successful applicant will be required to complete a declaration form to establish whether they are disqualified under these regulations. This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.