Contract Director

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working We are seeking an exceptional Contract Director to lead a strategically important framework for a key M Group client within the water sector. The framework is forecast to grow beyond £30 million per annum and encompasses a diverse portfolio of water and wastewater infrastructure projects, including: Rising Main Replacements New Pumping Stations Deep Drainage Schemes Tunnelling Projects Service Reservoirs Strategic Water Mains, Trunk Mains and Reinforcement Mains The Role As Contract Director, you will provide both strategic and operational leadership across the framework, ensuring safe, efficient and profitable delivery while maintaining strong client relationships and achieving outstanding business performance. You will be accountable for delivering contract margin, cash flow and WIP targets, while ensuring operational excellence and driving exceptional outcomes for both clients and stakeholders. A key aspect of the role will be maintaining industry-leading standards in health, safety, quality and environmental performance, whilst fostering high levels of employee engagement and development. Working closely with the Business Unit leadership team, you will establish and deliver the framework vision, strategy and objectives, ensuring alignment with wider divisional goals and growth ambitions. Our success is built on our values, behaviours and people. As Contract Director, you will champion these principles throughout the business, developing high-performing teams and enabling colleagues and partners to deliver exceptional service and results. Key Responsibilities Develop and implement the long-term delivery strategy for the framework, ensuring compliance with the highest SHEQW standards and promoting a culture of continuous improvement and risk management. Take full accountability for achieving annual revenue, profitability, cash flow and working capital targets. Lead operational resources and delivery activities, driving efficiency and performance while meeting contractual obligations and service level agreements. Own and deliver the framework business plan, identifying opportunities to secure growth both within the existing framework and across the wider client relationship. Maintain exceptional levels of client, stakeholder and end-user satisfaction through proactive engagement and delivery excellence. Identify and implement operational improvements, efficiencies and cost-saving initiatives that enhance contract performance. Optimise cash flow across the framework, working collaboratively with project teams and clients to ensure timely payment in line with contractual terms. Build and manage a high-performing supply chain network, creating strong partnerships that support successful project delivery. Lead the effective resolution of commercial, contractual and operational disputes with both clients and suppliers. Coach, mentor and develop direct and indirect reports, creating robust succession plans and strengthening leadership capability within the framework. Establish and maintain strong relationships with key stakeholders, building confidence and supporting long-term strategic partnerships. Collaborate closely with project and contract teams, ensuring alignment with M Group values, objectives and ways of working. Promote and embed best practice, innovation and continuous improvement across all areas of responsibility. Continuous Improvement and Leadership You will be expected to: Develop and implement improvement plans focused on margin enhancement, WIP management, SHEQ performance, quality and operational delivery. Identify, share and embed best practice across the framework, wider contracts and M Group Water. Champion innovation, marketing and PR opportunities through case studies, award submissions and industry-leading initiatives. Act as a visible ambassador for M Group Water, strengthening the organisation's reputation with clients, partners and industry stakeholders. This is a high-profile leadership opportunity for an experienced water sector professional who combines strategic vision, commercial acumen and operational excellence with a passion for developing people and delivering outstanding client outcomes. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend – get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Health Care Cash Plan, giving you and your family the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private Healthcare - Family cover 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW #LI-LK1 INDNAT