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For Companies At a Glance
- Tasks: Welcome clients, manage meetings, and ensure a vibrant workspace.
- Company: Join a premium, award-winning workspace provider in Central London.
- Benefits: Enjoy a part-time role with flexible hours and a dynamic team environment.
- Why this job: Make a positive impact daily while enhancing your customer service skills.
- Qualifications: Confident, outgoing individuals with customer-facing experience are preferred.
- Other info: Work across multiple sites in a fast-paced, professional setting.
Client Experience Assistant – Central London (roaming across multiple sites)
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.
As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
- Delivering a warm, professional welcome to everyone entering the space
- Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
- Proactively anticipating client needs and going the extra mile to exceed expectations
- Supporting the coordination of meetings and events, including room set-up and catering
- Managing stock and supplies, raising purchase orders as needed
- Promoting and facilitating the use of in-house services
- Handling queries and resolving complaints with professionalism and care
- Liaising with internal teams and suppliers to ensure a seamless experience
- Being the go-to person for office equipment, tech queries, and service support
- Adhering to compliance and health & safety procedures
What We’re Looking For:
- A confident, outgoing individual with strong communication skills
- A team player with a proactive, can-do attitude
- Well-presented with a polished, professional approach and personal style
- Someone who takes ownership and pride in their work environment
- Organised, adaptable, and always ready to solve problems
- Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.
Roaming Client Experience Assistant (24 hours p/w) employer: DiSRUPT
Contact Detail:
DiSRUPT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Client Experience Assistant (24 hours p/w)
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since this role is all about creating memorable experiences, understanding what the company stands for will help you align your approach during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you went above and beyond for a client or resolved a challenging issue, as this will demonstrate your proactive attitude.
✨Tip Number 3
Practice your communication skills. Since the role requires strong interpersonal abilities, consider role-playing common scenarios you might encounter, such as handling complaints or coordinating events, to show your confidence.
✨Tip Number 4
Dress the part! As a Client Experience Assistant, your appearance matters. Make sure to present yourself in a polished and professional manner that reflects the company’s image during the interview.
We think you need these skills to ace Roaming Client Experience Assistant (24 hours p/w)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any roles where you delivered exceptional service or managed client interactions, as this is crucial for the Client Experience Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile in previous positions to exceed client expectations, aligning with the job's requirements.
Highlight Soft Skills: In your application, focus on your communication skills, adaptability, and problem-solving abilities. These traits are essential for the role, so provide examples of how you've demonstrated them in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key for this role.
How to prepare for a job interview at DiSRUPT
✨Show Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. During the interview, demonstrate your strong communication skills by engaging with the interviewer and showcasing your enthusiasm for delivering exceptional service.
✨Highlight Your Organisational Skills
This role requires a high level of organisation. Be prepared to discuss specific examples from your previous experience where you successfully managed multiple tasks or events, ensuring everything ran smoothly.
✨Demonstrate Proactivity
The ideal candidate is someone who anticipates client needs. Share instances where you went above and beyond in a previous role to exceed expectations, showing that you have a proactive, can-do attitude.
✨Dress Professionally
First impressions matter! Make sure to present yourself in a polished and professional manner. This not only reflects your understanding of the role but also shows that you take pride in your appearance and work environment.
