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- Tasks: Lead client relationships in live events, ensuring top-notch service and identifying growth opportunities.
- Company: Innovative AV solutions provider for events, known for friendly service and technical expertise.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a passionate team transforming events into unforgettable experiences while building lasting client connections.
- Qualifications: Experience in account management, strong communication skills, and a proactive, detail-oriented mindset.
- Other info: Flexibility for weekend work may be required to meet client needs.
The predicted salary is between 30000 - 40000 £ per year.
Location: Tewkesbury
Job Type: Full-time, Permanent
Salary: £35,000 - £40,000
Discipline: Account Management / Live Events / AV / Technology
About the Role:
As the Account Manager, you will take the lead in nurturing and developing strong relationships with existing clients across the live events and exhibitions sector. Your focus will be on ensuring exceptional service delivery while identifying opportunities to cross-sell and upsell their AV solutions, supporting repeat business and driving sustainable revenue growth. You’ll work closely with both the sales and operational teams to ensure client needs are met seamlessly, helping to maintain our clients' reputation as a trusted partner.
About our client:
This company supplies innovative audio visual and IT equipment solutions, combined with trusted, friendly service for all sizes of indoor and outdoor events in the UK, Europe and Worldwide. Their technical expertise combined with their extensive inventory of AV and IT technologies gives them the unique ability to serve clients across all industries, from their initial event concept through to delivering an exceptional event experience.
Key Responsibilities:
- Build strong, lasting relationships with clients, understanding their needs and providing tailored proposals to meet those demands.
- Pitch products and services to existing clients, cross-selling and up-selling where relevant.
- Support the Partnerships Director to achieve set targets and contribute to the company’s overall goals.
- Take accountability for quality control, ensuring the correct equipment specifications are met across all projects, both assigned and ongoing.
- Be flexible with weekend working when required to meet business needs.
- Meet and deliver on all KPIs set for business growth and client satisfaction.
What We’re Looking For:
- A highly motivated and driven individual with a passion for nurturing long-lasting client relationships.
- Proven experience in account management, ideally within the AV Equipment or events industry.
- Strong communication skills with the ability to understand client needs and present tailored solutions.
- A proactive mindset with a problem-solving approach and attention to detail.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- A commitment to safety, sustainability, and meeting business goals.
About Us: Disrupt Talent – Your Recruitment Partners
At Disrupt Talent, we don’t just match candidates to jobs; we empower our clients in the live events and exhibitions sector by connecting them with outstanding talent. As specialists in this dynamic industry, we are passionate about building innovative teams that transform ideas into unforgettable experiences.
Account Manager - Live Events AV employer: Disrupt Talent
Contact Detail:
Disrupt Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Live Events AV
✨Tip Number 1
Familiarise yourself with the latest trends in the live events and AV industry. Understanding current technologies and innovations will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network within the live events sector by attending industry events, trade shows, or webinars. Building connections with professionals in the field can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in upselling and cross-selling will showcase your ability to drive revenue growth, which is crucial for this role.
✨Tip Number 4
Research the company’s previous projects and client testimonials. Being knowledgeable about their work will allow you to tailor your discussions and show genuine interest in their operations, making you a more appealing candidate.
We think you need these skills to ace Account Manager - Live Events AV
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the AV or events industry. Use specific examples that demonstrate your ability to build client relationships and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for live events and your understanding of the AV sector. Mention how your skills align with the company's goals and how you can contribute to their success.
Highlight Key Skills: Emphasise your strong communication skills, problem-solving abilities, and organisational prowess. Provide examples of how you've successfully managed multiple projects and met KPIs in previous roles.
Showcase Your Proactivity: In your application, illustrate instances where you've taken the initiative to improve client satisfaction or drive business growth. This will demonstrate your proactive mindset, which is crucial for the role.
How to prepare for a job interview at Disrupt Talent
✨Know Your AV Solutions
Familiarise yourself with the latest audio-visual technologies and solutions offered by the company. Be prepared to discuss how these can benefit clients in the live events sector, showcasing your understanding of their needs.
✨Demonstrate Relationship Building Skills
Prepare examples from your past experiences where you successfully built and maintained client relationships. Highlight your approach to understanding client needs and how you tailored solutions to meet those demands.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in account management and how you resolved them. This will demonstrate your proactive mindset and ability to handle issues effectively.
✨Understand the Company Culture
Research the company's values and mission. During the interview, align your answers to reflect how your personal values and work ethic match theirs, particularly regarding safety, sustainability, and client satisfaction.
