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- Tasks: Manage tenancy processes and ensure a smooth experience for residents.
- Company: Growing property management team in the heart of Reading.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Join a supportive team and make a real difference in residents' lives.
- Qualifications: Experience in tenancy management and strong communication skills.
- Other info: Dynamic environment with a focus on collaboration and exceptional service.
The predicted salary is between 36000 - 60000 £ per year.
Location: Reading Town Centre (just opposite the train station)
Contract: Full-time, Permanent
We are looking for a Tenancy Manager to join a growing property management team based in Reading town centre. This is an exciting opportunity for a driven, customer-focused professional to play a key role in delivering exceptional tenancy services and ensuring residents enjoy a smooth, high-quality experience throughout their tenancy.
About the Role
As a Tenancy Manager, you will oversee all stages of the tenancy lifecycle, from move-ins and renewals to move-outs, ensuring processes are handled efficiently, compliantly, and with great attention to detail. You will communicate clearly and empathetically with tenants, manage documentation and legal notices, and collaborate closely with colleagues across departments to maintain high service standards.
Key Responsibilities
- Manage all tenancy processes including move-ins, renewals, and terminations.
- Handle tenant queries and complaints professionally, providing timely, effective resolutions.
- Ensure all tenancy documentation and records comply with current legislation.
- Conduct and follow up on property inspections.
- Liaise with internal teams such as Maintenance, Lettings, and Customer Service for smooth operations.
- Contribute to data accuracy, reporting, and continuous service improvement initiatives.
About You
- Experience in residential tenancy management or property administration.
- Strong understanding of UK tenancy legislation and compliance requirements.
- Excellent communication and organisational skills with a proactive, detail-oriented approach.
- Confident decision-maker able to work both independently and collaboratively.
- Committed to providing an outstanding customer experience.
- ARLA qualification (or willingness to work towards one) desirable.
What You Will Gain
You will be part of a supportive team, with opportunities to grow in a rapidly expanding company that values professionalism, collaboration, and exceptional service delivery.
Tenancy Manager in Slough employer: DiSRUPT Recruitment & Search | B Corp
Contact Detail:
DiSRUPT Recruitment & Search | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy management. Think about scenarios you’ve faced and how you handled them. We want you to showcase your problem-solving skills and customer service experience, so be ready to share those stories!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to submit your application. Plus, it shows you’re genuinely interested in joining our team. So, don’t wait – get your application in and let’s make great things happen together!
We think you need these skills to ace Tenancy Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential tenancy management and property administration. We want to see how your skills align with the role, so don’t be shy about showcasing your understanding of UK tenancy legislation!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and detail how you’ve handled tenant queries or complaints in the past. We love a good story that shows your proactive approach!
Showcase Your Communication Skills: As a Tenancy Manager, clear and empathetic communication is key. In your application, highlight examples where you’ve effectively communicated with tenants or colleagues. We’re looking for those who can keep everyone in the loop and maintain high service standards!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DiSRUPT Recruitment & Search | B Corp
✨Know Your Tenancy Legislation
Brush up on UK tenancy laws and compliance requirements before your interview. Being able to discuss relevant legislation confidently will show that you’re serious about the role and understand the responsibilities of a Tenancy Manager.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled tenant queries or complaints in the past. Highlighting your ability to resolve issues effectively and empathetically will demonstrate your commitment to providing an outstanding customer experience.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and ensure attention to detail. You might want to share specific strategies or tools you use to keep track of tenancy processes, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
