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- Tasks: Lead and support multiple service managers across Northern England to ensure high-quality service delivery.
- Company: Join a leading UK charity making a real difference in communities.
- Benefits: Competitive salary, professional development, and the chance to impact lives positively.
- Why this job: Be a key player in improving services for vulnerable people while developing your leadership skills.
- Qualifications: Experience managing services, strong leadership, and excellent communication skills required.
- Other info: Dynamic role with opportunities for growth and making a meaningful impact.
The predicted salary is between 36000 - 60000 £ per year.
An amazing opportunity has come through to work for a leading UK charity to support a major service delivery model supporting a government-based contract plus some additional initiatives and outreach work across the North of the UK.
The ideal candidate will have an engaging leadership style, will be highly organised and provide the support, fun and clarity of communication to ensure the direct reports (4 Managers) feel supported, engaged and able to deliver the work needed to specific SLAs and compliance of this complex government contract.
You’ll oversee operations across a regional network of supported accommodation and outreach services. Managing Service Managers and up to 100 staff, you’ll ensure high standards of delivery, compliance, and financial control while also being strategic and supporting the overall quality of services and operational excellence/process efficiency. You’ll report to the Head of Operations and manage an annual budget of around £6m.
You’ll lead people, monitor performance, develop new service opportunities, and ensure your teams deliver consistently high-quality support. You’ll also contribute to long-term strategic planning and identify opportunities to grow and improve regional services in an operationally efficient way.
Key responsibilities:- Lead and support Service Managers across multiple sites in the North - Visiting each site and spending a day per month with each of the relevant managers.
- Oversee service budgets, reporting, and compliance with quality frameworks.
- Monitor and improve performance using KPIs and audits.
- Develop and implement service improvement plans.
- Build relationships with partners, local authorities, and external stakeholders.
- Support staff wellbeing, retention, and professional development.
- Experience managing services across multiple locations (Northern England).
- Strong leadership and team management skills.
- Proven ability to manage and report on budgets of several million pounds.
- Excellent communication and stakeholder engagement skills.
- Strong analytical and problem-solving ability.
- Confident user of Microsoft Office and management systems.
- Experience of running/supporting services for vulnerable people or with humanitarian or social impact initiatives.
- Project management or process excellence/improvement related methodology, training or qualification (e.g. PRINCE2, Agile, Lean, Six Sigma, Kaizen etc).
- Full UK driving licence or willing to travel via public transport across the regions required.
Regional Operations Manager in Nottingham employer: DiSRUPT Recruitment & Search | B Corp
Contact Detail:
DiSRUPT Recruitment & Search | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity and its values. Tailor your answers to show how your leadership style aligns with their mission. We want to see that you’re not just a fit for the role, but also for the culture!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience managing teams and budgets. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Operations Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing services across multiple locations and any relevant leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for supporting vulnerable people and your strategic vision for operational excellence. Let us know why you're the perfect fit for this role and how you can contribute to our mission.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage budgets and improve service delivery. Use numbers and KPIs where possible to quantify your success – we love a good statistic!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at DiSRUPT Recruitment & Search | B Corp
✨Know Your Numbers
Make sure you’re familiar with the budget management aspect of the role. Be ready to discuss how you've successfully managed large budgets in the past, and have some examples of how you’ve ensured financial control while maintaining high service standards.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of specific instances where you’ve led teams across multiple locations, how you’ve supported your managers, and how you’ve fostered a positive work environment that encourages engagement and performance.
✨Understand the Compliance Landscape
Brush up on compliance frameworks relevant to the charity sector. Be prepared to discuss how you’ve monitored and improved performance using KPIs and audits, and how you’ve implemented service improvement plans in previous roles.
✨Build Relationships
Think about how you’ve built relationships with stakeholders in the past. Be ready to share examples of how you’ve engaged with local authorities and external partners to enhance service delivery and support initiatives, as this will be crucial for the role.