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- Tasks: Lead and enhance customer experience in a fast-paced insurtech start-up.
- Company: Join a dynamic B Corp insurtech scaling rapidly.
- Benefits: Remote work flexibility with occasional London meetings.
- Why this job: Be part of an exciting growth journey and shape customer service excellence.
- Qualifications: Experience in start-ups or tech, preferably in insurance or fintech.
- Other info: Opportunity to build and lead a team as the business grows.
The predicted salary is between 36000 - 60000 ÂŁ per year.
DiSRUPT Recruitment & Search | B Corp is a growth start‑up insurtech scaling rapidly and is sourcing an experienced Customer Service / Customer Experience Manager to join this dynamic team. This role will require you to have the full indefinite right to work in the UK and remain in the UK. The position is predominantly remote, but you will need to attend meetings in London, so any applicant must live commutable to London.
We are looking for someone with experience in a start‑up or tech innovation business as well as Insurance, Fintech or Customer‑related industries. This is a key role working within an exciting growth business. You will build a team over time but will need to be a hands-on “doer” to start with and then will use managerial and leadership skills as the business and team grow.
Looking for someone who is bigger than this initial role so you are able to manage and deliver the service and customer support and experience needed as the business scales at pace. Previous experience in insurtech would be desirable but not essential.
Customer Experience Manager in England employer: DiSRUPT Recruitment & Search | B Corp
Contact Detail:
DiSRUPT Recruitment & Search | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the insurtech and fintech sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re a start-up. Be ready to share how your hands-on experience can help them scale and improve customer experience.
✨Tip Number 3
Show off your skills! Create a portfolio or case studies that highlight your achievements in customer service and experience management. This will help you stand out as someone who can deliver results from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Experience Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Experience Manager role. Highlight any relevant experience in start-ups, insurtech, or customer-related industries to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your background makes you the perfect fit for our dynamic team.
Showcase Your Hands-On Experience: Since we’re looking for someone who can roll up their sleeves, be sure to include examples of when you've been a 'doer' in previous roles. We want to see how you’ve tackled challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DiSRUPT Recruitment & Search | B Corp
✨Know Your Stuff
Make sure you understand the insurtech landscape and the specific challenges it faces. Brush up on your knowledge of customer experience best practices, especially in tech and insurance sectors. This will show that you're not just a fit for the role but also genuinely interested in the industry.
✨Showcase Your Hands-On Experience
Since this role requires a hands-on approach initially, be ready to share specific examples from your past where you've rolled up your sleeves and made a difference. Highlight any projects where you improved customer service or experience, especially in a start-up environment.
✨Demonstrate Leadership Potential
Even though you'll start as a doer, they want someone who can grow into a leadership role. Talk about times when you've led a team or initiative, even if it was informal. Show them you have the vision and skills to build a team as the company scales.
✨Be Ready for Remote Work Questions
As the position is predominantly remote, prepare to discuss how you manage your time and stay productive while working from home. Share strategies you've used to maintain communication and collaboration with teams, especially in a remote setting.