At a Glance
- Tasks: Lead and enhance customer experience in a fast-paced insurtech start-up.
- Company: Join a dynamic B Corp insurtech scaling rapidly.
- Benefits: Remote work flexibility, competitive salary, and growth opportunities.
- Other info: Opportunity to build and lead a team in an exciting environment.
- Why this job: Be a key player in shaping customer service as the business scales.
- Qualifications: Experience in start-ups or customer-related industries is essential.
The predicted salary is between 31500 - 38500 £ per year.
DiSRUPT Recruitment & Search | B Corp is a growth start‑up insurtech scaling rapidly and is sourcing an experienced Customer Service / Customer Experience Manager to join this dynamic team.
This role will require you to have the full indefinite right to work in the UK and remain in the UK. The position is predominantly remote, but you will need to attend meetings in London, so any applicant must live commutable to London.
We are looking for someone with experience in a start‑up or tech innovation business as well as Insurance, Fintech or Customer‑related industries. This is a key role working within an exciting growth business. You will build a team over time but will need to be a hands-on “doer” to start with and then will use managerial and leadership skills as the business and team grow.
Looking for someone who is bigger than this initial role so you are able to manage and deliver the service and customer support and experience needed as the business scales at pace. Previous experience in insurtech would be desirable but not essential.
Get in touch for more information.
- Seniority level: Mid‑Senior level
- Employment type: Full‑time
- Job function: Customer Service
- Industries: Insurance, Fintech, and Technology, Information and Media
- Location: London, England, United Kingdom
Customer Experience Manager employer: DiSRUPT Recruitment & Search | B Corp
DiSRUPT Recruitment & Search is an exceptional employer that prioritises a culture of safety, compliance, and community engagement in the heart of Reading. With a commitment to employee growth and development, we offer comprehensive training and support, ensuring our Block Managers thrive in their roles while making a meaningful impact on residents' lives. Join us for a rewarding career where your contributions are valued and recognised in a dynamic, B Corp environment.
Contact Details:
DiSRUPT Recruitment & Search | B Corp Recruitment Team
