At a Glance
- Tasks: Welcome clients, manage meetings, and ensure a vibrant workspace.
- Company: Join a premium, award-winning workspace provider in Central London.
- Benefits: Part-time hours, dynamic environment, and opportunities for personal growth.
- Why this job: Make a positive impact daily in a fun, professional team.
- Qualifications: Strong communication skills and previous customer-facing experience required.
- Other info: Roaming role across multiple sites, perfect for those who love variety.
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment. As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
- Delivering a warm, professional welcome to everyone entering the space
- Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
- Proactively anticipating client needs and going the extra mile to exceed expectations
- Supporting the coordination of meetings and events, including room set-up and catering
- Managing stock and supplies, raising purchase orders as needed
- Promoting and facilitating the use of in-house services
- Handling queries and resolving complaints with professionalism and care
- Liaising with internal teams and suppliers to ensure a seamless experience
- Being the go-to person for office equipment, tech queries, and service support
- Adhering to compliance and health & safety procedures
What We’re Looking For:
- A confident, outgoing individual with strong communication skills
- A team player with a proactive, can-do attitude
- Well-presented with a polished, professional approach and personal style
- Someone who takes ownership and pride in their work environment
- Organised, adaptable, and always ready to solve problems
- Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.
Roaming Client Experience Assistant employer: DiSRUPT Recruitment Agency | B Corp
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Client Experience Assistant
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since this role is all about creating memorable experiences, understanding what the company stands for will help you align your approach during the interview.
✨Tip Number 2
Prepare examples from your past experiences that showcase your customer service skills. Think of specific situations where you went above and beyond to meet a client's needs, as this will demonstrate your proactive attitude.
✨Tip Number 3
Practice your communication skills. As a Client Experience Assistant, you'll need to convey information clearly and professionally, so consider role-playing common scenarios you might encounter in the role.
✨Tip Number 4
Showcase your adaptability and problem-solving skills. Be ready to discuss how you've handled unexpected challenges in previous roles, as this will highlight your ability to thrive in a fast-paced environment.
We think you need these skills to ace Roaming Client Experience Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality roles. Emphasise your communication skills and any previous roles where you delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile in previous positions to create memorable experiences for clients.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as being organised, adaptable, and having a proactive attitude. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. During the interview, share examples of how you've successfully interacted with clients or guests in previous roles, highlighting your warm and professional approach.
✨Demonstrate Proactivity
This role requires someone who anticipates client needs. Prepare to discuss situations where you went above and beyond to exceed expectations, whether in a customer service or hospitality context.
✨Highlight Organisational Skills
Being organised is key for this position. Be ready to talk about how you manage multiple tasks, coordinate events, or maintain high standards in a busy environment. Use specific examples to illustrate your adaptability.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Make sure to dress professionally and present yourself well during the interview. This will reflect your understanding of the polished image the company values.