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For Companies At a Glance
- Tasks: Welcome clients, manage events, and ensure a top-notch experience.
- Company: Join a premium, award-winning workspace provider in Central London.
- Benefits: Part-time hours, vibrant team culture, and opportunities for personal growth.
- Why this job: Make a positive impact daily in a dynamic, professional environment.
- Qualifications: Confident, outgoing, with customer service or hospitality experience.
- Other info: Roaming role across multiple sites, perfect for those who love variety.
Client Experience Assistant – Central London (roaming across multiple sites)
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment. As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
- Delivering a warm, professional welcome to everyone entering the space
- Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
- Proactively anticipating client needs and going the extra mile to exceed expectations
- Supporting the coordination of meetings and events, including room set-up and catering
- Managing stock and supplies, raising purchase orders as needed
- Promoting and facilitating the use of in-house services
- Handling queries and resolving complaints with professionalism and care
- Liaising with internal teams and suppliers to ensure a seamless experience
- Being the go-to person for office equipment, tech queries, and service support
- Adhering to compliance and health & safety procedures
What We’re Looking For:
- A confident, outgoing individual with strong communication skills
- A team player with a proactive, can-do attitude
- Well-presented with a polished, professional approach and personal style
- Someone who takes ownership and pride in their work environment
- Organised, adaptable, and always ready to solve problems
- Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Client Experience Assistant
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since this role is all about creating memorable experiences, understanding what the company stands for will help you align your approach during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you went above and beyond for a client or resolved a challenging issue, as this will demonstrate your proactive attitude.
✨Tip Number 3
Practice your communication skills. Since the role requires strong interpersonal abilities, consider engaging in mock interviews or role-playing scenarios to enhance your confidence and clarity when speaking.
✨Tip Number 4
Research common challenges faced in client-facing roles and think about how you would address them. Being prepared with solutions shows that you’re not only aware of the demands of the job but also ready to tackle them head-on.
We think you need these skills to ace Roaming Client Experience Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any roles where you delivered exceptional service or managed client relationships, as this aligns with the responsibilities of a Client Experience Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile in previous positions to create memorable experiences for clients or guests.
Highlight Soft Skills: In your application, focus on your communication skills, adaptability, and problem-solving abilities. These traits are essential for the role, so provide examples of how you've demonstrated them in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a Client Experience Assistant.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. During the interview, share examples of how you've successfully interacted with clients or guests in previous roles. Highlight your communication skills and your knack for making others feel welcome.
✨Demonstrate Proactivity
This role requires someone who can anticipate client needs. Prepare to discuss situations where you went above and beyond to exceed expectations. Think of specific instances where your proactive approach made a difference in a customer experience.
✨Emphasise Teamwork
Being a team player is essential in this position. Be ready to talk about your experiences working in a team environment. Share how you contributed to team success and how you handle challenges collaboratively.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Make sure to dress professionally and present yourself well for the interview. This will not only reflect your understanding of the company's standards but also show that you take pride in your appearance.
