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- Tasks: Welcome clients, manage meetings, and ensure a vibrant workspace.
- Company: Join a premium, award-winning workspace provider in Central London.
- Benefits: Part-time hours, dynamic environment, and opportunities for personal growth.
- Why this job: Make a positive impact daily in a lively, professional setting.
- Qualifications: Strong communication skills and previous customer-facing experience required.
- Other info: Roaming role across multiple sites, perfect for those who love variety.
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.
As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
- Delivering a warm, professional welcome to everyone entering the space
- Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
- Proactively anticipating client needs and going the extra mile to exceed expectations
- Supporting the coordination of meetings and events, including room set-up and catering
- Managing stock and supplies, raising purchase orders as needed
- Promoting and facilitating the use of in-house services
- Handling queries and resolving complaints with professionalism and care
- Liaising with internal teams and suppliers to ensure a seamless experience
- Being the go-to person for office equipment, tech queries, and service support
- Adhering to compliance and health & safety procedures
What We’re Looking For:
- A confident, outgoing individual with strong communication skills
- A team player with a proactive, can-do attitude
- Well-presented with a polished, professional approach and personal style
- Someone who takes ownership and pride in their work environment
- Organised, adaptable, and always ready to solve problems
- Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.
Roaming Client Experience Assistant employer: DiSRUPT Recruitment Agency | B Corp
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Client Experience Assistant
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since this role is all about client experience, understanding what makes their service unique will help you align your approach during the interview.
✨Tip Number 2
Prepare to showcase your interpersonal skills. Think of specific examples from your past experiences where you went above and beyond for a client or resolved a challenging situation effectively.
✨Tip Number 3
Research common challenges in client-facing roles within hospitality. Being able to discuss these challenges and how you would handle them can demonstrate your proactive attitude and problem-solving skills.
✨Tip Number 4
Practice your communication skills. Since this role requires strong verbal communication, consider doing mock interviews with friends or family to refine your delivery and ensure you come across as confident and personable.
We think you need these skills to ace Roaming Client Experience Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any roles where you delivered exceptional service or managed client interactions, as these are key for the Client Experience Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile in previous positions to exceed client expectations, aligning with the job description.
Highlight Soft Skills: In your application, focus on your communication skills, adaptability, and problem-solving abilities. These traits are essential for the role, so provide examples of how you've demonstrated them in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully interacted with clients or handled difficult situations in the past.
✨Demonstrate Proactivity
The role requires someone who anticipates client needs. Think of instances where you went above and beyond in previous roles and be ready to discuss them during the interview.
✨Dress to Impress
Since this position involves being the face of the company, make sure to present yourself in a polished and professional manner. Your appearance should reflect the high standards of the workspace provider.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Practice responding to scenarios where you had to resolve complaints or manage multiple tasks simultaneously.
