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- Tasks: Welcome clients and guests, maintain high standards, and support meetings and events.
- Company: Join a premium, award-winning workspace provider in vibrant Central London.
- Benefits: Part-time hours, dynamic environment, and opportunities for personal growth.
- Why this job: Make a positive impact daily in a professional, energetic team culture.
- Qualifications: Strong communication skills, customer service experience, and a proactive attitude required.
- Other info: Roaming role across multiple sites, perfect for those who love variety.
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.
As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
- Delivering a warm, professional welcome to everyone entering the space
- Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
- Proactively anticipating client needs and going the extra mile to exceed expectations
- Supporting the coordination of meetings and events, including room set-up and catering
- Managing stock and supplies, raising purchase orders as needed
- Promoting and facilitating the use of in-house services
- Handling queries and resolving complaints with professionalism and care
- Liaising with internal teams and suppliers to ensure a seamless experience
- Being the go-to person for office equipment, tech queries, and service support
- Adhering to compliance and health & safety procedures
What We’re Looking For:
- A confident, outgoing individual with strong communication skills
- A team player with a proactive, can-do attitude
- Well-presented with a polished, professional approach and personal style
- Someone who takes ownership and pride in their work environment
- Organised, adaptable, and always ready to solve problems
- Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.
Roaming Client Experience Assistant employer: DiSRUPT Recruitment Agency | B Corp
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Client Experience Assistant
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since this role is all about client experience, understanding what makes their service unique will help you align your approach during the interview.
✨Tip Number 2
Prepare to showcase your people skills. Think of specific examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation effectively.
✨Tip Number 3
Research common challenges in client-facing roles and be ready to discuss how you would handle them. This shows that you’re proactive and prepared for the dynamic nature of the job.
✨Tip Number 4
Dress professionally and maintain a polished appearance for the interview. As a Client Experience Assistant, first impressions matter, and looking the part can set the tone for your candidacy.
We think you need these skills to ace Roaming Client Experience Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any roles where you delivered exceptional service or managed client interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile in previous positions to enhance client experiences.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as strong communication, problem-solving abilities, and a proactive attitude. Use bullet points for clarity.
Prepare for the Interview: Research common interview questions for client-facing roles and prepare your answers. Be ready to discuss how you would handle specific scenarios related to client service and support.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. During the interview, demonstrate your communication skills by engaging with the interviewer and showcasing your enthusiasm for providing exceptional service.
✨Highlight Relevant Experience
Make sure to discuss any previous roles in customer service or hospitality. Share specific examples of how you went above and beyond to meet client needs, as this aligns perfectly with what the company is looking for.
✨Demonstrate Proactivity
The role requires a proactive approach to anticipating client needs. Prepare to discuss situations where you took initiative to solve problems or improve processes, showing that you can think on your feet.
✨Dress the Part
Since the position calls for a polished and professional appearance, ensure you dress appropriately for the interview. This not only reflects your understanding of the company's culture but also shows that you take pride in your presentation.
