Roaming Client Experience Assistant

Roaming Client Experience Assistant

Colchester Part-Time No home office possible
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At a Glance

  • Tasks: Welcome clients, manage meetings, and ensure a vibrant workspace.
  • Company: Join a premium, award-winning workspace provider in Central London.
  • Benefits: Part-time hours, dynamic environment, and opportunities for personal growth.
  • Why this job: Make a positive impact daily in a fun, professional team.
  • Qualifications: Strong communication skills and previous customer-facing experience required.
  • Other info: Roaming role across multiple sites, perfect for those who love variety.

Location: Central London

Type: Part-time (3 days per week)

Interview date: 11th June

Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.

As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.

What You’ll Be Doing:

  • Delivering a warm, professional welcome to everyone entering the space
  • Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
  • Proactively anticipating client needs and going the extra mile to exceed expectations
  • Supporting the coordination of meetings and events, including room set-up and catering
  • Managing stock and supplies, raising purchase orders as needed
  • Promoting and facilitating the use of in-house services
  • Handling queries and resolving complaints with professionalism and care
  • Liaising with internal teams and suppliers to ensure a seamless experience
  • Being the go-to person for office equipment, tech queries, and service support
  • Adhering to compliance and health & safety procedures

What We’re Looking For:

  • A confident, outgoing individual with strong communication skills
  • A team player with a proactive, can-do attitude
  • Well-presented with a polished, professional approach and personal style
  • Someone who takes ownership and pride in their work environment
  • Organised, adaptable, and always ready to solve problems
  • Previous experience in a customer-facing or hospitality role

This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.

Roaming Client Experience Assistant employer: DiSRUPT Recruitment Agency | B Corp

Join a premium, award-winning workspace provider in Central London, where your role as a Roaming Client Experience Assistant will be pivotal in shaping exceptional client interactions. With a vibrant work culture that celebrates energy and professionalism, you'll enjoy part-time flexibility while being part of a supportive team that prioritises personal growth and development. Benefit from a dynamic environment that not only values your contributions but also offers unique opportunities to enhance your skills across multiple sites in one of the world's most exciting cities.
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Contact Detail:

DiSRUPT Recruitment Agency | B Corp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roaming Client Experience Assistant

✨Tip Number 1

Familiarise yourself with the company’s values and culture. Understanding what they stand for will help you align your responses during the interview, showcasing how your personality and work ethic fit into their vibrant environment.

✨Tip Number 2

Prepare to discuss specific examples from your past experiences where you've delivered exceptional customer service. Highlighting these moments will demonstrate your ability to exceed client expectations, which is crucial for this role.

✨Tip Number 3

Practice your communication skills by engaging in conversations with friends or family about various topics. Being articulate and confident in your speech will help you make a great impression during the interview.

✨Tip Number 4

Showcase your organisational skills by preparing a list of questions to ask during the interview. This not only demonstrates your interest in the role but also your proactive approach to understanding how you can contribute to the team.

We think you need these skills to ace Roaming Client Experience Assistant

Exceptional Communication Skills
Customer Service Excellence
Proactive Problem-Solving
Team Collaboration
Organisational Skills
Attention to Detail
Adaptability
Event Coordination
Professional Presentation
Conflict Resolution
Time Management
Tech Savvy
Client Relationship Management
Health & Safety Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise your communication skills and any previous roles where you delivered exceptional service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile in previous positions to create memorable experiences for clients.

Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as being organised, adaptable, and having a proactive attitude. Use bullet points to make these stand out.

Prepare for the Interview: Research common interview questions for client-facing roles and prepare your answers. Be ready to discuss how you would handle specific scenarios related to client queries and complaints.

How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp

✨Show Your People Skills

As a Client Experience Assistant, your ability to connect with people is crucial. During the interview, demonstrate your communication skills by engaging with the interviewer and showcasing your enthusiasm for providing exceptional service.

✨Highlight Your Organisational Skills

This role requires a high level of organisation. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or events, showing how you can keep everything running smoothly.

✨Demonstrate Proactivity

The job description emphasises a proactive attitude. Share instances where you anticipated client needs or went above and beyond to exceed expectations, illustrating your commitment to creating memorable experiences.

✨Dress the Part

First impressions matter, especially in a professional environment. Make sure to dress smartly and present yourself well, reflecting the polished and professional approach that the company values.

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