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- Tasks: Welcome clients, manage meetings, and ensure a vibrant workspace.
- Company: Join a premium, award-winning workspace provider in Central London.
- Benefits: Part-time hours, dynamic environment, and opportunities for personal growth.
- Why this job: Make a positive impact daily in a fun, professional team.
- Qualifications: Strong communication skills and previous customer-facing experience required.
- Other info: Roaming role across multiple sites, perfect for those who love variety.
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.
As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
- Delivering a warm, professional welcome to everyone entering the space
- Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
- Proactively anticipating client needs and going the extra mile to exceed expectations
- Supporting the coordination of meetings and events, including room set-up and catering
- Managing stock and supplies, raising purchase orders as needed
- Promoting and facilitating the use of in-house services
- Handling queries and resolving complaints with professionalism and care
- Liaising with internal teams and suppliers to ensure a seamless experience
- Being the go-to person for office equipment, tech queries, and service support
- Adhering to compliance and health & safety procedures
What We’re Looking For:
- A confident, outgoing individual with strong communication skills
- A team player with a proactive, can-do attitude
- Well-presented with a polished, professional approach and personal style
- Someone who takes ownership and pride in their work environment
- Organised, adaptable, and always ready to solve problems
- Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.
Roaming Client Experience Assistant employer: DiSRUPT Recruitment Agency | B Corp
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Client Experience Assistant
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Understanding what they stand for will help you align your responses during the interview, showcasing how your personality and work ethic fit into their vibrant environment.
✨Tip Number 2
Prepare to discuss specific examples from your past experiences that demonstrate your customer service skills. Think of situations where you went above and beyond to exceed client expectations, as this role is all about creating memorable experiences.
✨Tip Number 3
Practice your communication skills. Since this role requires strong interpersonal abilities, consider role-playing common scenarios you might encounter, such as handling complaints or coordinating events, to show your confidence and professionalism.
✨Tip Number 4
Research the latest trends in client experience and hospitality. Being knowledgeable about current best practices can give you an edge in the interview, demonstrating your commitment to delivering exceptional service in a fast-paced environment.
We think you need these skills to ace Roaming Client Experience Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any roles where you delivered exceptional service or managed client interactions, as these are key for the Client Experience Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile in previous jobs to exceed client expectations, as this aligns with the job description.
Highlight Soft Skills: In your application, focus on your communication skills, adaptability, and problem-solving abilities. These traits are essential for the role, so provide examples of how you've demonstrated them in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. During the interview, share examples of how you've successfully interacted with clients or guests in previous roles, highlighting your warm and professional approach.
✨Demonstrate Proactivity
The role requires anticipating client needs and going the extra mile. Prepare to discuss situations where you took initiative to solve problems or improve experiences for customers, showcasing your proactive attitude.
✨Highlight Organisational Skills
Being organised is key in this position. Bring up instances where you managed multiple tasks or coordinated events effectively, demonstrating your ability to stay on top of things in a fast-paced environment.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Make sure to dress professionally and present yourself well during the interview, reflecting the polished image that the company values.
