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For Companies At a Glance
- Tasks: Welcome clients and guests, maintain high standards, and support meetings and events.
- Company: Join a premium, award-winning workspace provider in the heart of London.
- Benefits: Part-time hours, vibrant team culture, and opportunities for personal growth.
- Why this job: Make a positive impact daily in a dynamic, professional environment.
- Qualifications: Strong communication skills and previous customer-facing experience required.
- Other info: Roaming role across multiple sites in Central London.
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.
As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
- Delivering a warm, professional welcome to everyone entering the space
- Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
- Proactively anticipating client needs and going the extra mile to exceed expectations
- Supporting the coordination of meetings and events, including room set-up and catering
- Managing stock and supplies, raising purchase orders as needed
- Promoting and facilitating the use of in-house services
- Handling queries and resolving complaints with professionalism and care
- Liaising with internal teams and suppliers to ensure a seamless experience
- Being the go-to person for office equipment, tech queries, and service support
- Adhering to compliance and health & safety procedures
What We’re Looking For:
- A confident, outgoing individual with strong communication skills
- A team player with a proactive, can-do attitude
- Well-presented with a polished, professional approach and personal style
- Someone who takes ownership and pride in their work environment
- Organised, adaptable, and always ready to solve problems
- Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Client Experience Assistant
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since this role is all about client experience, understanding what the company stands for will help you align your approach during the interview.
✨Tip Number 2
Prepare to showcase your people skills. Think of specific examples from your past experiences where you went above and beyond for a client or resolved a challenging situation effectively.
✨Tip Number 3
Research common challenges in client-facing roles and be ready to discuss how you would handle them. This shows your proactive attitude and problem-solving skills, which are crucial for this position.
✨Tip Number 4
Dress professionally and maintain a polished appearance for the interview. As a Client Experience Assistant, your presentation will reflect the company’s brand, so make sure you look the part.
We think you need these skills to ace Roaming Client Experience Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any roles where you delivered exceptional service or managed client interactions, as this aligns with the responsibilities of a Client Experience Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile for clients in previous positions, demonstrating your proactive attitude and commitment to excellent service.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as strong communication, problem-solving, and organisational abilities. Use bullet points to make these skills stand out and relate them to your past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. During the interview, share examples of how you've successfully interacted with clients or guests in previous roles. Highlight your communication skills and any specific instances where you went above and beyond to ensure a positive experience.
✨Demonstrate Proactivity
The role requires someone who anticipates client needs. Prepare to discuss situations where you took initiative to solve problems or improve processes. This will show that you have the proactive, can-do attitude they are looking for.
✨Emphasise Teamwork
Being a team player is essential in this role. Be ready to talk about your experiences working in teams, how you contribute to a positive team environment, and any collaborative projects you've been part of. This will demonstrate your ability to fit into their vibrant team culture.
✨Dress the Part
First impressions matter, especially in a client-facing role. Make sure to dress professionally and present yourself well for the interview. This not only reflects your understanding of the company's standards but also shows that you take pride in your appearance and work environment.
