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For Companies At a Glance
- Tasks: Process sales orders, manage customer records, and resolve queries in a fast-paced environment.
- Company: Join a dynamic team focused on customer satisfaction and continuous improvement.
- Benefits: Enjoy growth opportunities, a supportive culture, and the chance to innovate.
- Why this job: Be part of a collaborative team that values your input and fosters personal development.
- Qualifications: 1-2 years in admin or call centre roles; ERP knowledge is a plus.
- Other info: Fluency in Italian, French, or German is a bonus!
The predicted salary is between 24000 - 36000 £ per year.
Join Our Client as an Order Administrator! Are you passionate about providing excellent service and driving smooth operations? Do you thrive in a fast-paced environment where attention to detail is key? We are looking for an Order Administrator to join our team!
What You'll Do:
- Sales Order Processing: Enter and process sales orders accurately using the Infor LN ERP system, ensuring all documentation is handled correctly.
- ERP Data Management: Keep customer records up-to-date and accurate in the system.
- Customer Communication: Be the go-to for customer queries, providing quick, professional responses via phone and email.
- Collaboration: Work closely with Project Management, Finance, and Warehousing teams to ensure smooth operations.
- Problem-Solving: Help resolve customer issues related to new or replacement equipment.
- Continuous Improvement: Drive process enhancements and take part in our Rapid Continuous Improvement (RCI) initiatives to improve productivity.
- Teamwork: Foster collaboration and open communication with all team members.
- Safety and Quality Commitment: Commit to safety and quality standards, contributing to excellence in everything we do.
What You Bring:
- Experience: 1-2 years in an administrative or call centre role, preferably with ERP systems knowledge (Microsoft Dynamics or similar).
- Skills: Excellent organizational skills, attention to detail, and the ability to juggle multiple tasks. Strong communication and interpersonal skills are essential.
- IT Savvy: Confident with Microsoft Office and familiar with basic accounting principles.
- Bonus: Experience with export shipping and fluency in Italian, French, or German is highly desirable!
Why Join Us?
- Growth & Development: We’re invested in your career! You’ll have the opportunity to learn and develop new skills.
- Collaboration: Work alongside passionate teams in a supportive environment that values respect, integrity, and teamwork.
- Innovation: Contribute to exciting process improvements that drive our business forward.
If you’re ready to be part of a company that values customer satisfaction, continuous improvement, and personal development, apply now!
Order Administrator employer: DiSRUPT Recruitment Agency | B Corp
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Administrator
✨Tip Number 1
Familiarise yourself with the Infor LN ERP system, as this is crucial for the role. If you have experience with similar systems like Microsoft Dynamics, highlight that in your discussions.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer queries. Practising clear and professional responses can set you apart during interviews.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've resolved issues in previous roles. This will demonstrate your capability to handle customer concerns effectively.
✨Tip Number 4
Emphasise your teamwork experience, particularly in collaborative environments. Be ready to discuss how you've worked with different departments to achieve common goals.
We think you need these skills to ace Order Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles and any familiarity with ERP systems. Use keywords from the job description to demonstrate your fit for the Order Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in fast-paced environments. Mention specific examples of how you've successfully managed multiple tasks or resolved customer issues in the past.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and communication abilities. If you have experience with Microsoft Office or basic accounting principles, make sure to include that as well.
Show Enthusiasm for Continuous Improvement: Express your interest in contributing to process enhancements and teamwork. Mention any previous experiences where you participated in initiatives aimed at improving productivity or collaboration.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Know the ERP System
Familiarise yourself with the Infor LN ERP system or similar platforms. Be prepared to discuss your experience with ERP systems and how you've used them in previous roles, as this will demonstrate your capability to handle sales order processing effectively.
✨Showcase Your Communication Skills
As an Order Administrator, you'll be the point of contact for customer queries. Practice articulating your thoughts clearly and professionally, both verbally and in writing. Consider preparing examples of how you've successfully resolved customer issues in the past.
✨Highlight Your Problem-Solving Abilities
Think of specific instances where you've tackled challenges in a fast-paced environment. Be ready to share these examples during the interview to illustrate your ability to think on your feet and contribute to continuous improvement initiatives.
✨Emphasise Teamwork and Collaboration
Prepare to discuss how you've worked with different teams in previous roles. Highlight your ability to foster open communication and collaboration, as this is crucial for working closely with Project Management, Finance, and Warehousing teams.
