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- Tasks: Support students by managing accommodation, sales, and ensuring a safe environment.
- Company: Join a leading provider of luxury student accommodation in Coventry.
- Benefits: Enjoy a vibrant work culture with flexible hours and opportunities for personal growth.
- Why this job: Make a real impact on students' lives while developing your skills in a dynamic setting.
- Qualifications: Strong sales skills, people management experience, and knowledge of health and safety regulations required.
- Other info: Work Monday to Friday with one Saturday every three weeks; enjoy a day off in lieu.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Join our client's team who is a leading provider of luxury student accommodation in Coventry, and make a difference in students' lives!
Responsibilities:
- Achieve sales, renewals, and referral targets.
- Manage site open days and tours.
- Maximise profits and customer satisfaction through effective take-over management.
- Stay informed on local competition, university status, and student demographics.
- Maintain brand standards via physical site upkeep, staff communication, and online presence.
- Manage contractors, ensuring compliance with health and safety standards.
- Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures.
- Manage incident response and ensure the site remains safe and accessible.
- Drive effective and friendly customer communication.
- Build strong relationships with university accommodation offices and external agencies.
- Address student issues, concerns, and welfare needs, intervening and mediating as necessary.
- Maintain high service standards to promote renewals, positive reviews, and referrals.
- Manage site maintenance and project manage the turnaround, check-out, and check-in processes.
- Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance.
Qualifications:
- Strong sales and people management skills.
- Knowledge of health and safety regulations.
- Excellent communication and customer service abilities.
- Ability to manage finances and administrative tasks efficiently.
Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence!
Working days are Monday to Friday with one Saturday in 3 with a day off in lieu the following week. Amazing opportunity to work with and support the students in this busy city!
Assistant Community Manager employer: DiSRUPT Recruitment Agency | B Corp
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Community Manager
✨Tip Number 1
Familiarise yourself with the local student demographic and university culture in Coventry. Understanding the needs and preferences of students will help you connect better during interviews and demonstrate your commitment to creating an inclusive environment.
✨Tip Number 2
Showcase your sales and people management skills by preparing examples from your past experiences. Think about specific situations where you successfully managed a team or achieved sales targets, as these will resonate well with the hiring team.
✨Tip Number 3
Research the company’s brand standards and values thoroughly. Being able to articulate how you align with their mission and how you can contribute to maintaining high service standards will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss health and safety regulations relevant to student accommodation. Having a solid understanding of these regulations will not only show your expertise but also your dedication to ensuring a safe living environment for students.
We think you need these skills to ace Assistant Community Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, people management, and customer service. Use specific examples that demonstrate your ability to create a welcoming environment and manage health and safety standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with students and your understanding of the luxury accommodation sector. Mention how your skills align with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and ability to build relationships. Provide examples of how you've successfully managed teams or projects in the past, particularly in a customer-focused environment.
Showcase Your Knowledge: Demonstrate your understanding of the local student demographic and competition in Coventry. This shows that you are proactive and well-informed, which is crucial for the role of Assistant Community Manager.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your Passion for Community
Make sure to express your enthusiasm for creating a welcoming and inclusive environment for students. Share any relevant experiences where you've successfully fostered community spirit or supported diverse groups.
✨Demonstrate Sales Savvy
Prepare examples of how you've achieved sales targets in previous roles. Highlight your ability to connect with people and understand their needs, as this will be crucial in managing site open days and tours.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety standards relevant to accommodation management. Be ready to discuss how you would ensure compliance and maintain a safe environment for both staff and residents.
✨Build Relationships
Think about how you can establish strong connections with university accommodation offices and external agencies. Prepare to discuss strategies you've used in the past to build rapport and address student concerns effectively.
