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For Companies At a Glance
- Tasks: Support students by managing accommodation, sales, and ensuring a safe environment.
- Company: Join a leading provider of luxury student accommodation in Coventry.
- Benefits: Enjoy a vibrant work culture with flexible hours and opportunities for personal growth.
- Why this job: Make a real impact on students' lives while developing your skills in a dynamic setting.
- Qualifications: Strong sales, people management, and communication skills are essential.
- Other info: Work Monday to Friday with one Saturday every three weeks; enjoy a day off in lieu.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Join our client's team who is a leading provider of luxury student accommodation in Coventry, and make a difference in students' lives!
Responsibilities:
- Achieve sales, renewals, and referral targets.
- Manage site open days and tours.
- Maximise profits and customer satisfaction through effective take-over management.
- Stay informed on local competition, university status, and student demographics.
- Maintain brand standards via physical site upkeep, staff communication, and online presence.
- Manage contractors, ensuring compliance with health and safety standards.
- Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures.
- Manage incident response and ensure the site remains safe and accessible.
- Drive effective and friendly customer communication.
- Build strong relationships with university accommodation offices and external agencies.
- Address student issues, concerns, and welfare needs, intervening and mediating as necessary.
- Maintain high service standards to promote renewals, positive reviews, and referrals.
- Manage site maintenance and project manage the turnaround, check-out, and check-in processes.
- Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance.
Qualifications:
- Strong sales and people management skills.
- Knowledge of health and safety regulations.
- Excellent communication and customer service abilities.
- Ability to manage finances and administrative tasks efficiently.
Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence!
Working days are Monday to Friday with one Saturday in 3 with a day off in lieu the following week. Amazing opportunity to work with and support the students in this busy city!
Assistant Community Manager employer: DiSRUPT Recruitment Agency | B Corp
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Community Manager
✨Tip Number 1
Familiarise yourself with the local student demographic and university culture in Coventry. Understanding the needs and preferences of students will help you connect better during interviews and demonstrate your commitment to creating an inclusive environment.
✨Tip Number 2
Network with current or former employees in the luxury student accommodation sector. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions with us.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships or resolved conflicts in the past. Highlighting your people management skills will be crucial in showcasing your fit for the Assistant Community Manager role.
✨Tip Number 4
Stay updated on health and safety regulations relevant to student accommodation. Being knowledgeable about these standards will not only impress us but also show your dedication to maintaining a safe living environment for students.
We think you need these skills to ace Assistant Community Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, people management, and customer service. Use specific examples that demonstrate your ability to create a welcoming environment and manage health and safety standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working with students and your understanding of the role. Mention how your skills align with the responsibilities listed in the job description, such as managing site open days and maintaining high service standards.
Showcase Your Communication Skills: In your application, emphasise your excellent communication abilities. Provide examples of how you've successfully built relationships in previous roles, particularly in customer-facing positions or team environments.
Highlight Relevant Qualifications: If you have any qualifications related to health and safety regulations or property management, be sure to include them. This will demonstrate your preparedness for the responsibilities of the Assistant Community Manager role.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your Passion for Community
Make sure to express your enthusiasm for creating a welcoming and inclusive environment for students. Share any relevant experiences where you've successfully fostered community spirit or supported diverse groups.
✨Demonstrate Sales Savvy
Prepare examples of how you've achieved sales targets in previous roles. Highlight your ability to connect with people and understand their needs, as this will be crucial in managing site open days and tours.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety standards relevant to accommodation management. Be ready to discuss how you would ensure compliance and maintain a safe environment for residents.
✨Build Relationships
Emphasise your communication skills and ability to build strong relationships with students, university accommodation offices, and external agencies. Prepare to share examples of how you've effectively managed conflicts or addressed concerns in the past.
