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- Tasks: Support vulnerable individuals by assessing needs and connecting them to vital services.
- Company: Compassionate organisation dedicated to helping victims of abuse and trauma.
- Benefits: Flexible hybrid working, competitive salary, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Join a passionate team and help change lives for the better every day.
- Qualifications: Experience in supporting vulnerable people and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Fixed Term Contract initially to January 2027 with longer term potential for further 5 years once the contract has been re-awarded.
Are you experienced in supporting vulnerable people or working with people who have been victims of abuse/trauma and ready to make a real difference to the lives of these people? We’re looking for a compassionate, resilient Referrals Officer to join a dedicated team on a fixed-term, 35-hour per week contract, helping build trust, assess risk, and connect people to the right support at the right time.
The role involves working with vulnerable adults affected by abuse, organised crime or exploitation, carrying out trauma-informed risk and needs assessments, responding to referrals, and coordinating support with service providers and partner agencies. This is a fast-paced, people-focused role where calm communication, good judgement, and strong relationship-building skills really matter. The post sits within a multi-agency framework, working closely with police, border force, local authorities, and specialist support services.
Working pattern: This is a hybrid role based in Birmingham, with two office days each week (Monday and Wednesday) and the remainder worked remotely. The service operates 24/7, 365 days a year, so you’ll need to be comfortable working a rota that includes evenings, weekends, and bank holidays.
Victim Support Worker employer: DiSRUPT Agency
Contact Detail:
DiSRUPT Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Victim Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of victim support or related areas. Attend local events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions specific to victim support roles. Think about your experiences and how they relate to the job description. We recommend role-playing with a friend to build confidence and get feedback.
✨Tip Number 3
Showcase your soft skills! In this line of work, empathy, communication, and resilience are key. Be ready to share examples from your past where you’ve demonstrated these qualities, especially in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Victim Support Worker
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your genuine compassion shine through. We want to see how your experiences have shaped your ability to support vulnerable people. Share specific examples that highlight your empathy and understanding of trauma.
Highlight Relevant Experience: Make sure to detail any previous roles or volunteer work where you've supported individuals affected by abuse or trauma. We’re looking for those real-life stories that demonstrate your skills in risk assessment and relationship-building.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at DiSRUPT Agency
✨Know Your Stuff
Make sure you understand the role of a Victim Support Worker inside out. Familiarise yourself with trauma-informed care, risk assessments, and the specific challenges faced by vulnerable adults. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Compassion
In this role, empathy is key. Prepare examples from your past experiences where you've supported individuals in distress or worked with vulnerable populations. Highlight how you built trust and provided effective support, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
Since you'll be working closely with various agencies, it's crucial to showcase your ability to collaborate. Think of instances where you've successfully worked in a team, especially in high-pressure situations. Be ready to discuss how you communicate and coordinate with others to achieve common goals.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your judgement and decision-making skills. Practice responding to hypothetical situations related to victim support, such as handling a crisis or managing conflicting priorities. This will help you articulate your thought process and demonstrate your suitability for the role.