At a Glance
- Tasks: Create memorable experiences for clients and guests in a vibrant workspace.
- Company: Award-winning flex workspace provider in Central London.
- Benefits: Flexible shifts, professional development, and a dynamic work environment.
- Other info: Join a team that values enthusiasm, initiative, and individuality.
- Why this job: Be the face of a professional space and make a positive impact daily.
- Qualifications: Strong communication skills and previous customer-facing experience.
Job Description
Customer Service Assistant (Part-time, 32 hours)
We are looking for a smart, professional, customer focused people-person who loves creating a great first impression and ensuring every visitor gets the warmest of welcomes.
A premium, award-winning flex workspace provider in Central London is looking for a Client Experience Assistant to be the welcoming face across its beautiful West End and City locations.?
The Role:
- Work across multiple high-end workspaces, delivering a warm, professional welcome to clients, guests, and visitors.?
- Own the front-of-house experience, ensuring reception, meeting rooms, and shared spaces are immaculate and ready for use.?
- Support meetings and events with room set-up, catering coordination, and on-the-day assistance to keep everything running smoothly.?
- Anticipate client needs, handle queries, and resolve issues with confidence, care, and a solution-focused mindset.?
- Liaise with internal teams and suppliers to ensure a seamless service, from tech support and office equipment to facilities and catering.?
- Manage stock, supplies, and basic admin tasks such as raising purchase orders and promoting in-house services.?
What We’re Looking For:
- Confident, outgoing communicator with a polished, professional approach and genuine passion for service.?
- Organised, adaptable team player who takes pride in their environment and enjoys solving problems on the spot.?
- Previous experience in a customer-facing or hospitality role (e.g. hotel, reception, barista, flex workspace, or retail).?
Hours, Location & Flexibility
- Part-time: 4 days / 32 hours per week, roaming across West End and City sites.?
- Shifts: 8am–5pm, 8:30am–5:30pm or 9am–6pm, with occasional later coverage up to 9pm (rotas provided in advance).?
Roaming Client Experience Assistant (32 hours) in London employer: DiSRUPT Agency
As a Client Services Advisor, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and opportunities for career advancement while ensuring a healthy work-life balance. Located in a vibrant area, we provide our team with unique advantages such as access to local amenities and a strong sense of community, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Roaming Client Experience Assistant (32 hours) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with clients and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these stories during your interview to demonstrate your proactive attitude.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role. Make sure you look polished and professional, as this reflects your understanding of the importance of maintaining high standards in a vibrant workspace.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Roaming Client Experience Assistant (32 hours) in London
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share experiences that highlight your people skills and passion for delivering exceptional service.
Tailor Your Application:Make sure to customise your application for the Client Experience Assistant role. Highlight relevant experience in customer-facing or hospitality roles, and connect your skills to what we’re looking for in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at DiSRUPT Agency
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the flex workspace industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. Prepare examples from your past experiences where you've delivered exceptional service or resolved conflicts. Highlighting these moments will demonstrate your suitability for the role and your proactive attitude.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Make sure to dress professionally and in a way that reflects the polished image the company promotes. A well-presented appearance can set the tone for a positive interview experience.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.
