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For Companies At a Glance
- Tasks: Manage a vibrant community, ensuring residents have an exceptional living experience.
- Company: Join a thriving BTR community focused on high standards and customer care.
- Benefits: Gain valuable experience in property management with a dynamic team.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be the go-to person for residents and make a real difference in their lives.
- Qualifications: Experience in customer service, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a proactive, customer-focused Building Manager to join a thriving BTR community and play a key role in delivering an exceptional resident experience.
This is a brilliant opportunity for someone who enjoys variety, takes pride in high standards, and thrives in a fast-paced environment where no two days are the same. This is a 6 month fixed term contract.
The Role
As Building Manager, you’ll be the dedicated point of contact for residents within your portfolio, helping to create a safe, well-run, welcoming community. You’ll oversee day-to-day operations across customer service, lettings, property management, compliance, contractor coordination, and onsite team support, ensuring the building runs smoothly and residents receive an excellent service.
What You’ll Be Doing
- Building strong relationships with residents, applicants, contractors, and internal teams.
- Managing viewings, lettings, renewals, move-ins, and move-outs.
- Coordinating repairs, defects, inspections, and contractor performance.
- Supporting onsite staff, including rotas, handovers, training, and performance reviews.
- Helping maintain compliance across key health and safety requirements.
- Monitoring budgets, invoices, voids, and deposit deductions.
- Keeping systems and records accurate, organised, and up to date.
- Supporting resident engagement and community-building activity where needed.
About You
- Experience in a customer-focused environment, ideally within PRS, property, hospitality, or a similar service-led setting.
- Strong communication skills and a calm, solutions-focused approach.
- Confidence using systems and digital tools, including Microsoft Excel and other property platforms.
- Excellent attention to detail and the ability to manage multiple priorities.
- A genuine commitment to customer care, teamwork, and doing things well.
Locations
Building Manager in Gillingham, Kent employer: DiSRUPT Agency
Contact Detail:
DiSRUPT Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager in Gillingham, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and hospitality sectors. Attend local events or join online forums where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience in managing properties and building relationships with residents. We want to see the real you!
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply—follow up! A quick email or message expressing your enthusiasm can set you apart from other candidates. It shows you’re genuinely interested in the role.
✨Tip Number 4
Prepare for the unexpected! In a fast-paced environment like this, you might face tricky questions during interviews. Think about scenarios where you’ve had to solve problems or manage multiple priorities, and be ready to share those experiences.
We think you need these skills to ace Building Manager in Gillingham, Kent
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create a great experience for residents or clients in your previous roles.
Be Specific About Your Skills: When you mention your skills, be specific! If you've used Microsoft Excel or other property management tools, give examples of how you've used them effectively. This helps us see how you can fit into our team.
Tailor Your Application: Don’t just send the same application everywhere. Tailor your CV and cover letter to reflect the key responsibilities and requirements from the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at DiSRUPT Agency
✨Know Your Community
Before the interview, take some time to research the specific BTR community you'll be managing. Understand its unique features, resident demographics, and any recent developments. This will show your genuine interest and help you discuss how you can enhance the resident experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you resolved conflicts or improved resident satisfaction. This is crucial for a role focused on building strong relationships with residents and ensuring their needs are met.
✨Demonstrate Your Organisational Skills
As a Building Manager, you'll juggle multiple tasks daily. Be ready to discuss how you stay organised and manage your time effectively. You could mention tools or methods you use to keep track of repairs, inspections, and budgets, which will reassure them of your capability to handle the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.