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For Companies At a Glance
- Tasks: Create a welcoming community and ensure smooth building operations for residents.
- Company: Join a thriving BTR community focused on exceptional resident experiences.
- Benefits: Gain valuable experience in property management with a dynamic team.
- Other info: 6-month fixed term contract with opportunities for growth.
- Why this job: Perfect for those who love variety and high standards in a fast-paced environment.
- Qualifications: Experience in customer service, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a proactive, customer-focused Building Manager to join a thriving BTR community and play a key role in delivering an exceptional resident experience.
This is a brilliant opportunity for someone who enjoys variety, takes pride in high standards, and thrives in a fast-paced environment where no two days are the same. This is a 6 month fixed term contract.
The Role
As Building Manager, you’ll be the dedicated point of contact for residents within your portfolio, helping to create a safe, well-run, welcoming community. You’ll oversee day-to-day operations across customer service, lettings, property management, compliance, contractor coordination, and onsite team support, ensuring the building runs smoothly and residents receive an excellent service.
What You’ll Be Doing
- Building strong relationships with residents, applicants, contractors, and internal teams.
- Managing viewings, lettings, renewals, move-ins, and move-outs.
- Coordinating repairs, defects, inspections, and contractor performance.
- Supporting onsite staff, including rotas, handovers, training, and performance reviews.
- Helping maintain compliance across key health and safety requirements.
- Monitoring budgets, invoices, voids, and deposit deductions.
- Keeping systems and records accurate, organised, and up to date.
- Supporting resident engagement and community-building activity where needed.
About You
- Experience in a customer-focused environment, ideally within PRS, property, hospitality, or a similar service-led setting.
- Strong communication skills and a calm, solutions-focused approach.
- Confidence using systems and digital tools, including Microsoft Excel and other property platforms.
- Excellent attention to detail and the ability to manage multiple priorities.
- A genuine commitment to customer care, teamwork, and doing things well.
Locations
Build Manager in Gillingham, Kent employer: DiSRUPT Agency
Contact Detail:
DiSRUPT Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Build Manager in Gillingham, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and hospitality sectors. Attend local events or join online forums where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience in managing relationships and solving problems. We want to see the real you!
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply and wait. Follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for the unexpected! In a fast-paced environment like this, be ready to discuss how you handle multiple priorities and keep things running smoothly. Think of examples from your past roles that demonstrate your skills in action.
We think you need these skills to ace Build Manager in Gillingham, Kent
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer-focused roles. We want to see how you've gone above and beyond to create great experiences for residents or clients in the past.
Be Specific About Your Skills: When you mention your skills, be specific! If you've used Microsoft Excel or other property management tools, give us examples of how you've used them effectively. We love details!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the Building Manager role. We want to see how your unique experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep everything organised. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at DiSRUPT Agency
✨Know Your Community
Before the interview, take some time to research the specific BTR community you'll be managing. Understand its unique features and what residents value most. This will help you demonstrate your proactive approach and customer focus during the interview.
✨Showcase Your Communication Skills
As a Building Manager, strong communication is key. Prepare examples of how you've effectively built relationships in previous roles. Think about times when you resolved conflicts or improved resident satisfaction – these stories will highlight your calm, solutions-focused approach.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle day-to-day operations. Prepare for scenarios like managing a difficult tenant or coordinating repairs under pressure. Practising your responses will help you convey your experience and confidence in managing multiple priorities.
✨Demonstrate Your Attention to Detail
In property management, details matter. Bring examples of how you've maintained accurate records or managed budgets in past roles. This will show your commitment to high standards and your ability to keep everything organised and up to date.