General Manager

General Manager

Leicester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a luxury student accommodation site, ensuring high standards and student satisfaction.
  • Company: Join a top provider of luxury student housing in Leicester, making a real impact on students' lives.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a vibrant community focused on inclusivity and exceptional living experiences.
  • Qualifications: Strong sales skills, people management experience, and knowledge of health and safety regulations required.
  • Other info: This role involves direct interaction with students and university partners, fostering a supportive atmosphere.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Site Manager for Luxury Student Accommodation

Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Join our dynamic team who is a leading provider of luxury student accommodation in Leicester, and make a difference in students' lives!

Responsibilities:

  • Achieve sales, renewals, and referral targets.
  • Manage site open days and tours.
  • Maximise profits and customer satisfaction through effective take-over management.
  • Stay informed on local competition, university status, and student demographics.
  • Maintain brand standards via physical site upkeep, staff communication, and online presence.
  • Oversee staff recruitment, training, and mentoring.
  • Manage contractors, ensuring compliance with health and safety standards.
  • Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures.
  • Manage incident response and ensure the site remains safe and accessible.
  • Drive effective and friendly customer communication.
  • Build strong relationships with university accommodation offices and external agencies.
  • Address student issues, concerns, and welfare needs, intervening and mediating as necessary.
  • Maintain high service standards to promote renewals, positive reviews, and referrals.
  • Manage site maintenance and project manage the turnaround, check-out, and check-in processes.
  • Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance.

Qualifications:

  • Strong sales and people management skills.
  • Knowledge of health and safety regulations.
  • Excellent communication and customer service abilities.
  • Ability to manage finances and administrative tasks efficiently.

Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence!

General Manager employer: DiSRUPT Agency

As a leading provider of luxury student accommodation in Leicester, we pride ourselves on fostering a welcoming and inclusive environment that empowers our team members to thrive. Our dynamic work culture emphasizes professional growth through comprehensive training and mentorship, ensuring you have the tools to succeed in your role as General Manager. With competitive benefits and a commitment to maintaining high standards, we offer a rewarding opportunity to make a meaningful impact in students' lives while enjoying the vibrant community of Leicester.
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Contact Detail:

DiSRUPT Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarize yourself with the local student demographics and university landscape in Leicester. Understanding the needs and preferences of students will help you tailor your approach during interviews and demonstrate your commitment to creating an inclusive environment.

✨Tip Number 2

Highlight your experience in sales and people management during networking events or informal meet-ups. Building relationships with current employees or industry professionals can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Stay updated on health and safety regulations relevant to student accommodation. Being knowledgeable about these standards will not only boost your confidence but also show your dedication to maintaining a safe living environment for students.

✨Tip Number 4

Prepare to discuss your strategies for enhancing customer satisfaction and managing site operations effectively. Think of specific examples from your past experiences that showcase your ability to handle challenges and improve service standards.

We think you need these skills to ace General Manager

Sales Management
People Management
Customer Service Excellence
Health and Safety Compliance
Communication Skills
Conflict Resolution
Financial Management
Project Management
Team Leadership
Relationship Building
Organizational Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Knowledge of Local Market Trends

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to highlight relevant experience in sales, people management, and health and safety. Use specific examples that demonstrate your ability to achieve targets and manage teams effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating inclusive environments and your commitment to high service standards. Mention specific achievements that relate to the responsibilities outlined in the job description.

Highlight Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to build relationships and address student needs. Provide examples of how you've successfully managed customer interactions in the past.

How to prepare for a job interview at DiSRUPT Agency

✨Show Your Passion for Student Welfare

Make sure to express your enthusiasm for creating a welcoming and inclusive environment for students. Share specific examples of how you've positively impacted student experiences in previous roles.

✨Demonstrate Sales Acumen

Prepare to discuss your sales strategies and successes. Highlight any experience you have with achieving sales targets, managing open days, or enhancing customer satisfaction through effective communication.

✨Know Your Health and Safety Regulations

Familiarize yourself with relevant health and safety regulations. Be ready to discuss how you would ensure compliance and maintain a safe environment for both staff and residents.

✨Build Relationships

Emphasize your ability to build strong relationships with university accommodation offices and external agencies. Prepare examples of how you've successfully collaborated with others to address concerns and improve services.

General Manager
DiSRUPT Agency
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  • General Manager

    Leicester
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-21

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    DiSRUPT Agency

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