At a Glance
- Tasks: Be the go-to person for clients, solving problems and providing top-notch support.
- Company: Join a growing team dedicated to service excellence and client satisfaction.
- Benefits: Gain valuable experience, training, and opportunities for career advancement.
- Other info: Dynamic role with a chance to contribute to business growth.
- Why this job: Make a real difference every day while building strong relationships with clients.
- Qualifications: Confident, organised, and customer-focused individuals are encouraged to apply.
The predicted salary is between 25185 - 30000 £ per year.
Client Services Advisor We’re looking for a confident, organised and customer-focused Client Services Advisor to join a growing team supporting clients who rely on technology and service excellence to deliver better outcomes.
This is a brilliant opportunity for someone who enjoys solving problems, building strong relationships and making a real difference every day.
The role As Client Services Advisor, you’ll be the first point of contact for clients, handling calls and emails, resolving queries, and providing first-line technical and customer support.
You’ll also produce clear summary reports from chart data, support service administration, and work closely with internal teams and external professionals to ensure smooth, high-quality service delivery.
What you’ll do: Handle client enquiries promptly and professionally by phone and email.
Provide first-line support and troubleshooting. (training is provided) Produce accurate chart summary reports and share findings with clients.
Keep service records, referrals and administration up to date.
Liaise with social workers, occupational therapists, care providers and families where needed.
Spot opportunities to support wider business growth and pass these on to the sales team.
Arrange parts dispatch and follow up outstanding enquiries. ...
Client Services Advisor employer: DiSRUPT Agency
As a Client Services Advisor, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and opportunities for career advancement while ensuring a healthy work-life balance. Located in a vibrant area, we provide our team with unique advantages such as access to local amenities and a strong sense of community, making it an excellent place to build a rewarding career.