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For Companies At a Glance
- Tasks: Help create a welcoming environment for students while managing sales and site operations.
- Company: Join a leading provider of luxury student accommodation in Leicester.
- Benefits: Enjoy a vibrant community, competitive pay, and opportunities for personal growth.
- Why this job: Make a real impact on students' lives while working in a dynamic and inclusive team.
- Qualifications: Strong sales skills, people management experience, and knowledge of health and safety regulations required.
- Other info: Be part of a team dedicated to excellence and exceptional living experiences.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Assistant Accommodation Manager for Luxury Student Accommodation
Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety?
Join our clients team who is a leading provider of luxury student accommodation in Leicester, and make a difference in students' lives!
Responsibilities:
- Achieve sales, renewals, and referral targets.
- Manage site open days and tours.
- Maximise profits and customer satisfaction through effective take-over management.
- Stay informed on local competition, university status, and student demographics.
- Maintain brand standards via physical site upkeep, staff communication, and online presence.
- Manage contractors, ensuring compliance with health and safety standards.
- Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures.
- Manage incident response and ensure the site remains safe and accessible.
- Drive effective and friendly customer communication.
- Build strong relationships with university accommodation offices and external agencies.
- Address student issues, concerns, and welfare needs, intervening and mediating as necessary.
- Maintain high service standards to promote renewals, positive reviews, and referrals.
- Manage site maintenance and project manage the turnaround, check-out, and check-in processes.
- Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance.
Qualifications:
- Strong sales and people management skills.
- Knowledge of health and safety regulations.
- Excellent communication and customer service abilities.
- Ability to manage finances and administrative tasks efficiently.
Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence!
Assistant Accommodation Manager employer: DiSRUPT Agency
Contact Detail:
DiSRUPT Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Accommodation Manager
✨Tip Number 1
Familiarize yourself with the local student accommodation market in Leicester. Understanding the competition and what makes your potential employer stand out will help you articulate how you can contribute to their success during interviews.
✨Tip Number 2
Network with university accommodation offices and other external agencies. Building these relationships can give you insights into student needs and preferences, which is crucial for the role and can set you apart from other candidates.
✨Tip Number 3
Showcase your people management skills by preparing examples of how you've successfully handled customer service situations or resolved conflicts in the past. This will demonstrate your ability to maintain high service standards and manage student welfare effectively.
✨Tip Number 4
Stay updated on health and safety regulations relevant to student accommodation. Being knowledgeable in this area will not only boost your confidence but also show your commitment to maintaining a safe living environment for students.
We think you need these skills to ace Assistant Accommodation Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Accommodation Manager position. Make sure you understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales, people management, or customer service. Use specific examples that demonstrate your ability to create a welcoming environment and manage high standards of health and safety.
Showcase Communication Skills: Since excellent communication is key for this role, make sure to highlight your communication skills in your application. Provide examples of how you've effectively communicated with students, staff, or external agencies in the past.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your passion for creating inclusive environments for students. Mention why you are interested in this specific role and how your values align with the company's mission.
How to prepare for a job interview at DiSRUPT Agency
✨Show Your Passion for Student Welfare
Make sure to express your enthusiasm for creating a welcoming and inclusive environment for students. Share any relevant experiences where you positively impacted student lives, as this aligns with the company's mission.
✨Demonstrate Sales Acumen
Prepare examples of how you've successfully achieved sales targets in previous roles. Discuss your strategies for maximizing customer satisfaction and how you can apply them to the luxury student accommodation sector.
✨Highlight Health and Safety Knowledge
Familiarize yourself with health and safety regulations relevant to accommodation management. Be ready to discuss how you would ensure compliance and maintain a safe environment for residents.
✨Emphasize Communication Skills
Effective communication is key in this role. Prepare to showcase your ability to build relationships with students, university accommodation offices, and external agencies. Share examples of how you've handled student concerns or issues in the past.
