The Lead Cast Member at the Disney Store in London leads a management-supported team to deliver magical Guest experiences, inspire Cast Members, and drive store performance. You will mentor, coach and coach teams, ensuring high standards in service, merchandising and operations to meet daily KPIs and guest expectations.
Based at Selfridges in London, this permanent role requires at least 39 hours per week and a proactive, guest‑focused leadership style that reflects the Disney brand at all times.
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Lead Cast Member - Lead Guest Experiences & Team employer: Disney Store
As a Senior Cast Member at the new Disney Store in Selfridges, Manchester Trafford, you will be part of a vibrant team dedicated to creating magical moments for guests of all ages. The company fosters a warm and energetic work culture, offering exceptional training and mentorship opportunities that empower employees to grow within the Disney brand. With a commitment to excellence and community engagement, this role not only provides a chance to delight guests but also to contribute to a positive and dynamic retail environment.
