Senior Manager, Cruise Ship Hotel Ops & New Build Projects

Senior Manager, Cruise Ship Hotel Ops & New Build Projects

Full-Time 59400 - 72600 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead hotel and crew program development for new cruise ships and dry docks.
  • Company: Join Disney Cruise Line, a leader in unforgettable guest experiences.
  • Benefits: Competitive salary, travel opportunities, and a chance to work with a global brand.
  • Other info: Exciting international travel and dynamic work environment await you.
  • Why this job: Shape the future of cruising while enhancing guest and crew experiences.
  • Qualifications: Experience in hotel operations and project management required.

The predicted salary is between 59400 - 72600 £ per year.

Disney Cruise Line in London’s Hammersmith area is seeking a Senior Manager to drive hotel and crew program development for new builds and dry docks, focusing on guest and crew experiences, operational efficiency, and regulatory compliance.

You’ll partner with WDI Project Teams and HR Operations to deliver design evolutions, oversee construction, testing and commissioning, and ensure readiness ahead of operations.

Travel internationally is required.

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Senior Manager, Cruise Ship Hotel Ops & New Build Projects employer: Disney Cruise Line

Join Disney Cruise Line and immerse yourself in a vibrant culinary culture that celebrates creativity and excellence. As a Demi Chef de Partie, you'll work alongside a talented team in a Michelin-starred kitchen, enjoying exceptional growth opportunities and the chance to refine your skills in a unique maritime setting. With a commitment to employee well-being and a supportive work environment, Disney Cruise Line is dedicated to making your culinary journey both rewarding and memorable.

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Contact Details:

Disney Cruise Line Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Manager, Cruise Ship Hotel Ops & New Build Projects

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Disney Cruise Line. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Disney Cruise Line

Don't be shy about reaching out to Disney Cruise Line directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Senior Manager, Cruise Ship Hotel Ops & New Build Projects

Project Management
Operational Efficiency
Regulatory Compliance
Guest Experience Development
Crew Program Development
Construction Oversight
Testing and Commissioning

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Disney Cruise Line and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Disney Cruise Line

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!