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- Tasks: Lead and manage youth activities, ensuring fun and safety for all young guests.
- Company: Join Disney Cruise Line, where magic meets unforgettable experiences at sea.
- Benefits: Enjoy a diverse work environment, competitive pay, and the chance to live onboard.
- Why this job: Create cherished memories while growing personally and professionally in a supportive community.
- Qualifications: Must have management experience in childcare and be at least 21 years old.
- Other info: This is a shipboard role; you'll live and work on a Disney vessel.
The predicted salary is between 36000 - 60000 £ per year.
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and forming genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
Responsibilities:
- Responsible for the implementation and handling of the daily operation, Guest and Crew experience aspects for all Youth spaces.
- Manage the operation and lead the Youth Activities team responsible for the following venues:
- It’s A Small World Nursery
- Oceaneer’s Club/Lab
- Edge
- Vibe
- Disney Castaway Cay/ Disney Lookout Cay
- Manage the daily schedules for Youth Activities Staff.
- Managing personnel files.
- Conducting performance reviews, including discipline as needed.
- Ensuring Project Onboard compliance.
- Monitoring STAR, while making necessary corrections.
- Oversee onboard training, new hire and ongoing succession planning.
- Crew recognition and communication.
- Facilitate department meetings.
- Operate within budget guidelines and inventory control.
- Resolve any Guest complaints or issues.
Basic Qualifications:
- Minimum four years recent experience in a high-volume child care operation in a recreational, camp or leisure setting.
- Minimum three years of current or previous management experience in a related field leading and motivating a large team.
- Degree in related field preferred.
- Proven experience leading a team.
- Exceptional Guest service skills.
- Strong presentation and communication skills.
- Must be receptive to CPR training while employed with DCL.
- Attention to detail and strong organizational skills.
- Ability to lead a team and anticipate and solve problems quickly.
- Computer skills including word processing and spreadsheet.
- Experience managing complex policies and detailed operational procedures.
- Be at least 21 years of age.
- Willingness to live and work onboard one of our vessels for a certain length of time.
- Can work a seven-day, 70-84 hour week with limited time off.
- Can follow Disney Cruise Line appearance guidelines.
- Appreciate diversity among guests and crew.
Additional Information:
- This is a SHIPBOARD role. You must:
- Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel.
- Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan.
- Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control.
- If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations.
- Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this).
- Complete a pre-employment medical.
- Obtain a criminal background check.
- Bring approved work shoes.
Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Youth Activities Manager employer: Disney Cruise Line - The Walt Disney Company
Contact Detail:
Disney Cruise Line - The Walt Disney Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Youth Activities Manager
✨Tip Number 1
Familiarise yourself with Disney's core values and mission. Understanding the company culture will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Network with current or former Disney Cruise Line employees. They can provide valuable insights into the role and the work environment, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Highlight specific examples where you've successfully led a group, especially in high-pressure situations, as this is crucial for the Youth Activities Manager role.
✨Tip Number 4
Showcase your passion for working with children and creating memorable experiences. Be ready to share stories that illustrate your commitment to guest service and how you've positively impacted young people's lives in previous roles.
We think you need these skills to ace Youth Activities Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Youth Activities Manager at Disney Cruise Line. Familiarise yourself with the specific youth spaces and the expectations for managing a team in a high-volume child care operation.
Tailor Your CV: Highlight your relevant experience in child care and management. Be specific about your leadership roles, the size of teams you've managed, and any successful programmes you've implemented. Use keywords from the job description to align your CV with what Disney is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating memorable experiences for children and families. Mention your understanding of Disney's values and how your background aligns with their mission. Include examples of how you've successfully led teams and resolved guest complaints.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Disney Cruise Line - The Walt Disney Company
✨Show Your Passion for Youth Activities
Make sure to express your enthusiasm for working with children and creating memorable experiences. Share specific examples from your past roles that highlight your ability to engage and inspire young guests.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience in detail. Highlight how you've successfully led teams, managed schedules, and resolved conflicts. Be ready to provide examples of how you motivated your team and ensured high-quality service.
✨Understand Disney's Values
Familiarise yourself with Disney's core values and how they apply to the role. Be prepared to discuss how you can embody these values in your work, especially in terms of guest service and teamwork.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve handling guest complaints or managing a crisis situation. Think through your responses and be ready to demonstrate your problem-solving skills and ability to remain calm under pressure.
