At a Glance
- Tasks: Create dashboards and analyse viewer support data to enhance customer experience.
- Company: Join Disney's innovative Direct to Consumer team in London.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Collaborative environment with a focus on creativity and innovation.
- Why this job: Make a real impact on viewer experiences with data-driven insights.
- Qualifications: Experience in data analysis and visualisation, plus strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Disney Direct to Consumer (DTC) seeks a Viewer Insights Analyst to build dashboards and generate insights into how viewers seek support across channels, informing the end-to-end support experience.
Based in London Hammersmith, the role is four days in-office with one day of home working.
You’ll partner with VX teams and global groups to deliver actionable data stories and improve support outcomes.
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Contact Details:
Disney Cruise Line - The Walt Disney Company Recruitment Team
We think you need these skills to ace Viewer Insights Analyst: Data Visualization & CX Impact
Data Visualisation
Dashboard Creation
Insight Generation
Support Experience Analysis
Collaboration with Cross-Functional Teams
Actionable Data Storytelling
Improvement of Support Outcomes
