Disney Cruise Line - The Walt Disney Company in London is seeking a proactive Incident & Support Analyst to triage, coordinate and resolve park reservation system incidents. You will translate technical issues into business updates and manage expectations with stakeholders.
As part of the hybrid London-based team, you’ll drive root cause analysis, improve playbooks, and collaborate with partners to deliver stable, reliable service while communicating clearly to technical and non-technical
#J-18808-LjbffrTech Helpdesk Lead — Incident Triage & Resolution employer: Disney Cruise Line - The Walt Disney Company
The Walt Disney Company is an exceptional employer, offering a dynamic work environment in London that fosters creativity and collaboration. With a hybrid work model, generous annual leave, and unique perks such as free park entry for employees and their families, Disney prioritises employee well-being and growth. This role not only supports your professional development but also allows you to be part of a globally recognised brand that values innovation and teamwork.
Contact Details:
Disney Cruise Line - The Walt Disney Company Recruitment Team
