At a Glance
- Tasks: Manage the creation and delivery of artwork and metadata for Disney+ content.
- Company: Join Disney, a leader in entertainment with a focus on creativity and collaboration.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Work in a vibrant environment with strong values of integrity, inclusion, and community.
- Why this job: Be part of a dynamic team delivering high-quality content to millions worldwide.
- Qualifications: Experience in content delivery, project coordination, and familiarity with digital media tools.
The predicted salary is between 40000 - 50000 £ per year.
About the Role & Team
Working within a dedicated team, the AMP Supervisor is responsible for the delivery of high‑quality, value‑for‑money TV and Feature Art & Metadata assets to Disney’s Direct‑to‑Consumer (DTC) platforms. The role focuses on the end‑to‑end operational management of legal approvals, creation, and servicing of Art & Metadata materials in line with Disney’s requirements and standards.
Partnering closely with global internal teams and external vendors, the AMP Supervisor must be able to effectively multi‑task and remain calm under pressure, reflecting the high‑profile nature of the content and the volume of work managed. The role also has responsibility for supporting and coaching AMP Coordinators, acting as the first point of contact for day‑to‑day tasks, guidance, and queries, while ensuring strong customer focus, clear communication, creative thinking and collaborative ways of working.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values— acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
- Artwork and Metadata Management
Oversee the creation and delivery of artwork and metadata to the Disney+ platform. Help maintain, design, and establish workflows for the delivery of artwork and metadata for Disney+ Originals, acquisitions, library content, and week‑to‑week titles. Be responsible for ingesting assets into Disney+, including live artwork and metadata refreshes via AMP. Partner with vendors and teams across EMEA, CEE, and MENA to oversee localisation and delivery of assets into Disney systems. Conduct artwork QC reviews and manage feedback for artwork assets, ensuring high quality deliverables. Supervise the verification and fulfilment of artwork and metadata orders within Disney ordering systems. Resolve artwork and metadata delivery challenges, including asset correction and remediation. Be responsible for liaising with the US IP legal team, legally clearing local main titles for use in local territories. Provides first point of contact for AMP Coordinators to provide support and advice as needed.
- Other General Activities
Provides coverage and support for other AMP Supervisors and the AMP Manager as needed. Attend and contribute to team; departmental, vendor and Content Operations meetings. Coordinate representation of team within broader Company meetings as required. Work effectively with departmental colleagues and cross-functionally with other members of studio operations. Work with TWDC Accounts Payable to resolve Vendor billing issues. Develop and maintain strong working relationships with internal and external parties. Maintain a strong awareness of technical developments in the digital media space. Adhere to defined Content Operations business processes, taking opportunities to improve. Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics. Provide training for colleagues as required. Ensure other Departments are familiar with our role, and how to access relevant information. Participate in systems testing and contribute suggestions for workflow and systems improvement. Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.
Areas of Accountability
Accountable to DTC AMP Manager.
Experience and Professional Qualifications Required
- Working knowledge of supply chain process
- Experience of delivering/packaging content to non-linear distribution
- Working knowledge of Adobe Suite, Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
- Basic knowledge of .xml
- Project coordination skills
- Excellent organizational and multi-tasking skills
- Critical thinking and problem-solving skills
- Excellent time management
- Ability to work effectively in a team setting
- Ability to work well under tight deadlines
Competencies Required
- Stays current on business issues, industry trends, and technological advances
- Interacts well with people who have different backgrounds and work styles
- Excellent communication and interpersonal skills
- Listens and asks questions to ensure understanding
- Conveys relevant information in a candid and timely manner
- Uses technology to facilitate better results
- Keeps commitments
- Ability to prioritise
- Demonstrates flexibility in response to changes
- Remains productive despite uncertainty
- Earns the trust and respect of colleagues, partners and customers
- Treats others with respect
- Supports productivity and morale of the team
Supervisor, DTC Content Fulfilment employer: Disney Cruise Line - The Walt Disney Company
At Disney, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity, collaboration, and inclusivity. As a Supervisor in our London Hammersmith office, you will not only lead a dedicated team in delivering high-quality content but also benefit from opportunities for professional growth and development within a globally recognised brand. With a strong emphasis on employee well-being and a flexible working environment, including the option to work from home, Disney is committed to fostering a supportive community where every voice is valued.
Contact Details:
Disney Cruise Line - The Walt Disney Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor, DTC Content Fulfilment
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Disney or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to content management and teamwork. We all know how important it is to show off your problem-solving skills, so have some examples ready to share!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with hiring managers, let them know why you're excited about working in DTC content fulfilment. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Supervisor, DTC Content Fulfilment
Some tips for your application 🫡
Show Your Passion for Content:When writing your application, let us see your enthusiasm for the world of TV and digital content. Share any relevant experiences or projects that highlight your love for storytelling and creativity in media.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs for the Supervisor role.
Highlight Your Teamwork Skills:Since collaboration is key in this role, emphasise your ability to work well with others. Share examples of how you've successfully partnered with teams or vendors in the past to achieve common goals.
Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Disney Cruise Line - The Walt Disney Company
✨Know Your Stuff
Make sure you brush up on the supply chain process and how content is delivered to non-linear platforms. Familiarise yourself with Disney's values and how they relate to the role, as this will show your genuine interest in the company.
✨Showcase Your Skills
Be ready to discuss your experience with tools like Adobe Suite, Microsoft Excel, and project coordination. Prepare examples of how you've used these skills in past roles, especially in high-pressure situations where you had to multi-task effectively.
✨Communication is Key
Since the role involves liaising with various teams and vendors, practice clear and concise communication. Think of scenarios where you successfully resolved issues or collaborated with others, and be prepared to share those stories.
✨Stay Calm Under Pressure
The interview may include situational questions that test your ability to handle tight deadlines and unexpected challenges. Reflect on past experiences where you maintained composure and problem-solved effectively, and be ready to discuss them.
