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- Tasks: Join us as a Server/Waiter/Waitress, delivering exceptional service and creating memorable experiences for our guests.
- Company: Dishoom celebrates the vibrant culture of Bombay with delicious food and a welcoming atmosphere across multiple UK locations.
- Benefits: Enjoy up to £16 per hour, free meals, discounts, wellness support, and exciting team events.
- Other info: No uniforms required; smart casual attire is encouraged, plus flexible shifts and a fun work environment!
- Why this job: Be part of a supportive team that values your growth and well-being while making a positive social impact.
- Qualifications: Previous experience in a busy restaurant is essential; a passion for hospitality and teamwork is a must.
Pay up to £15.75- £16 ph inclusive of Tronc.
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester and Birmingham. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello later this Spring!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!
How we’ll support you:
- Free weekly wage advances and emergency cash.
- Access to our savings support & financial health planning tool.
- Up to 50% off when dining at Dishoom with friends and family.
- Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
Mental & Physical:
- All Babus (Managers) are fully trained in mental health support & First Aid.
- Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year.
- On demand GP appointments, free counselling sessions and life coaching through our wellness app.
- Free fitness sessions every month (including yoga and spin classes).
- Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.
Socials:
- We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.
- You’ll be invited to our Family Mela (Family summer festival).
- Huge Christmas celebration.
- Plus, we host regular team events across our cafes.
- Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- £15.75 - £16 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
- A full-time role working across 5 days, Monday - Sunday availability required.
- A weekly changing rota provided at least 6 days in advance.
- We’re an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
- The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
- No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We are looking for friendly, attentive and organised people to join our team as Server/Waiter/Waitress.
Greet our guests day or night with a smile that makes them instantly feel welcomed. Transport our guests to Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes. You are on point for your guests' experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a-miss.
So, what are we looking for?
- Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section.
- A desire to grow - we only promote our Head Waiters from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
- At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Server / Waiter / Waitress employer: Dishoom
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server / Waiter / Waitress
✨Tip Number 1
Familiarise yourself with Dishoom's unique culture and values. Understanding their commitment to hospitality and community will help you connect with the team during your interview.
✨Tip Number 2
Brush up on your knowledge of Indian cuisine, especially the dishes served at Dishoom. Being able to discuss the menu confidently will impress your interviewers and show your enthusiasm for the role.
✨Tip Number 3
Prepare examples from your previous experience that demonstrate your ability to handle busy restaurant environments. Highlighting your skills in multitasking and communication will be key.
✨Tip Number 4
Showcase your passion for teamwork and collaboration. Dishoom values a friendly atmosphere, so expressing your eagerness to contribute positively to the team dynamic will set you apart.
We think you need these skills to ace Server / Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Server, Waiter, or Waitress. Focus on your previous roles in high-volume restaurants and any specific skills that align with Dishoom's values, such as customer service and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Dishoom's culture. Mention your desire to contribute to their mission of providing an exceptional dining experience and how your background aligns with their needs.
Showcase Your Knowledge: In your application, demonstrate your knowledge of Dishoom's menu and ethos. Mention specific dishes or drinks you love and how you would share that enthusiasm with guests, showcasing your ability to transport them to Bombay.
Highlight Your Soft Skills: Emphasise your soft skills such as communication, organisation, and attentiveness. These are crucial for the role at Dishoom, so provide examples of how you've successfully used these skills in past positions.
How to prepare for a job interview at Dishoom
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for serving others and creating memorable dining experiences.
✨Demonstrate Your Knowledge of the Menu
Familiarise yourself with Dishoom's menu, including their signature dishes and drinks. Being able to discuss these items confidently will show your commitment and readiness to engage with guests.
✨Highlight Your Teamwork Skills
Since working as a Server/Waiter/Waitress involves collaborating with a team, be prepared to share examples of how you've successfully worked in a team environment. Emphasise your communication skills and ability to support your colleagues.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing a busy section. Think through your responses in advance to demonstrate your problem-solving abilities and customer service skills.