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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join Dishoom, a celebrated restaurant group inspired by the Irani cafes of Bombay.
- Benefits: Enjoy free meals, discounts, fitness sessions, and mental health support.
- Why this job: Be part of a vibrant team that values your growth and well-being while making a social impact.
- Qualifications: At least 1 year of experience in a busy restaurant environment is required.
- Other info: No uniforms, flexible shifts, and opportunities for career advancement await you!
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester and Birmingham. Our Permit Rooms can be found in Brighton and Cambridge, with our newest Bar-Cafe opening in Oxford later this year! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, and as a Dishoomwalle you contribute 55 meals per shift!
How we’ll support you
- Free weekly wage advances and emergency cash.
- Access to our savings support & financial health planning tool.
- Up to 50% off when dining at Dishoom with friends and family.
- Mental & Physical support: All Babus (Managers) are fully trained in mental health support & First Aid.
- Dedicated support from our confidential advice helpline - available to you or someone in your household 24 hours a day, 365 days of the year.
- Free fitness sessions every month (including yoga and spin classes).
- Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.
Social
- We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.
- You’ll be invited to our Family Mela (Family summer festival) and Huge Christmas celebration.
- Plus, we host regular team events across our cafes.
- Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- £19.50- £19.75 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
- A full-time role working across 5 days, Monday - Sunday availability required.
- A weekly changing rota provided at least 10 days in advance.
- We’re an all day dining Bar-Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
- The usual number of days holiday a year - paid for, including tronc. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
- No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
We see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We’re looking for friendly and efficient people to join us as a Server/Waiter/Waitress. Greet our guests day or night with a smile that makes them instantly feel welcomed. Transport our guests to Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes. You are on point for your guests' experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes amiss.
So what are we looking for?
- Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section.
- A desire to grow - we only promote our Head Waiters from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
- At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Server / Waiter / Waitress employer: Dishoom
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server / Waiter / Waitress
✨Tip Number 1
Familiarise yourself with Dishoom's unique offerings and culture. Understanding their menu, especially the Irani cafe concept and signature dishes, will help you engage with guests and demonstrate your passion for the role during any interviews.
✨Tip Number 2
Highlight your previous experience in high-volume restaurant settings. Be ready to share specific examples of how you've managed busy sections and ensured excellent service, as this is crucial for the Server/Waiter/Waitress position.
✨Tip Number 3
Showcase your interpersonal skills. Dishoom values friendly and efficient team members, so be prepared to discuss how you create a welcoming atmosphere for guests and work collaboratively with your team.
✨Tip Number 4
Express your desire for growth within the company. Mention your interest in their training programmes and leadership opportunities, as Dishoom promotes from within and values employees who are eager to develop their careers.
We think you need these skills to ace Server / Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Server, Waiter, or Waitress. Focus on your previous roles in high-volume restaurants and any specific skills that align with Dishoom's values, such as customer service and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Dishoom's culture. Mention your desire to contribute to their mission of providing an exceptional dining experience and how your background makes you a great fit.
Showcase Your Knowledge: In your application, demonstrate your knowledge of Dishoom's menu and the Irani café culture. This shows your enthusiasm for the role and your commitment to providing guests with an authentic experience.
Highlight Your Soft Skills: Emphasise your interpersonal skills, such as communication and teamwork. Dishoom values friendly and efficient team members, so make sure to illustrate how you embody these qualities in your application.
How to prepare for a job interview at Dishoom
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Dishoom values individuals who genuinely care about providing excellent service, so share any relevant experiences that highlight your passion for looking after guests.
✨Demonstrate Your Knowledge of the Menu
Familiarise yourself with Dishoom's menu and be prepared to discuss their dishes and drinks. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Emphasise Teamwork Skills
Since working at Dishoom involves being part of a larger team, highlight your ability to work collaboratively. Share examples of how you've successfully communicated and coordinated with colleagues in previous roles to ensure smooth service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing a busy section. Think through your responses in advance, focusing on your problem-solving skills and ability to remain calm under pressure.
