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For Companies At a Glance
- Tasks: Serve guests with a smile and ensure a smooth dining experience.
- Company: Join Dishoom, a celebrated restaurant group inspired by Bombay's Irani cafes since 2010.
- Benefits: Enjoy free meals, discounts, wellness support, and fun team events.
- Why this job: Be part of a vibrant culture that values your growth and well-being while making a social impact.
- Qualifications: 1+ year experience in a busy restaurant; passion for hospitality and teamwork required.
- Other info: No uniforms, flexible shifts, and opportunities for career advancement await you!
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester and Birmingham. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello later this Spring!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!
How we’ll support you
- Financial: Free weekly wage advances and emergency cash. Access to our savings support & financial health planning tool. Up to 50% off when dining at Dishoom with friends and family. Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
- Mental & Physical: All Babus (Managers) are fully trained in mental health support & First Aid. Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year. On demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes). Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.
- Socials: We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year. You’ll be invited to our Family Mela (Family summer festival), Huge Christmas celebration, plus we host regular team events across our cafes. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- £15.75 - £16 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
- A full-time role working across 5 days, Monday - Sunday availability required. A weekly changing rota provided at least 6 days in advance.
- We’re an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
- The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
- No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We are looking for friendly, attentive and organised people to join our team as Server/Waiter/Waitress.
As a Server/Waiter/Waitress:
- Greet our guests day or night with a smile that makes them instantly feel welcomed.
- Transport our guests to Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes.
- You are on point for your guests' experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a-miss.
So, what are we looking for?
- Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section.
- A desire to grow - we only promote our Head Waiters from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
- At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Server employer: Dishoom
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with Dishoom's unique offerings and culture. Understanding the essence of Irani cafes and the specific dishes they serve will help you connect with the team and demonstrate your passion for their brand during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your previous experience. Think of specific situations where you went above and beyond for a guest, as this aligns perfectly with Dishoom's focus on creating memorable experiences.
✨Tip Number 3
Network with current or former Dishoom employees if possible. They can provide insights into the company culture and what it takes to succeed as a Server, which can give you an edge in your application process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since Dishoom operates across various shifts, showing that you can adapt to their scheduling needs will make you a more attractive candidate.
We think you need these skills to ace Server
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Server/Waiter/Waitress. Focus on your previous roles in high-volume restaurant environments and any specific skills that align with Dishoom's values, such as customer service and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Dishoom's unique culture. Mention your desire to contribute to their mission of providing an exceptional dining experience and how you embody the spirit of 'Seva'.
Showcase Relevant Experience: In your application, emphasise your previous work experience, particularly any roles where you followed detailed steps of service and managed busy sections. Highlight any training or certifications related to food safety and allergen procedures.
Express Your Growth Mindset: Convey your eagerness to grow within the company. Mention any leadership aspirations and your interest in Dishoom's training programmes, like the Babu Masterclass, to show that you're looking for a long-term career with them.
How to prepare for a job interview at Dishoom
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for serving others and creating memorable dining experiences.
✨Demonstrate Your Knowledge of the Menu
Familiarise yourself with Dishoom's menu, including their signature dishes and drinks. Being able to discuss these items confidently will show your commitment and readiness to engage with guests.
✨Highlight Your Teamwork Skills
Since teamwork is crucial in a busy restaurant environment, be prepared to share examples of how you've successfully worked as part of a team in previous roles. Emphasise your communication skills and ability to support your colleagues.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as difficult customers or busy shifts. Think through your responses in advance, focusing on your problem-solving skills and ability to remain calm under pressure.
