At a Glance
- Tasks: Join our team as a Server, providing exceptional service and creating memorable experiences for guests.
- Company: Dishoom celebrates the vibrant spirit of Bombay with restaurants across the UK, known for their welcoming atmosphere.
- Benefits: Enjoy up to £20 per hour, free meals, wellness support, and discounts for friends and family.
- Why this job: Be part of a new opening team, contribute to social impact, and grow in a supportive environment.
- Qualifications: Previous experience as a Server in a busy restaurant is required; a passion for hospitality is essential.
- Other info: Flexible shifts, no uniforms, and opportunities for career advancement await you!
Pay up to £19.50- £20 ph inclusive of Tronc.
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester and Birmingham. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opened in Portobello this Spring!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!
We’re thrilled to be opening our newest Dishoom this summer in Glasgow — our second home in Scotland! Our Dishoom Cafés bring to life the spirit of Bombay, offering a bustling and welcoming environment where every guest is looked after with genuine care.
We’ll be building a brand-new team to join us from the end of July, with interviews starting from the end of May 2024. It’s a chance to join the opening team and play a key role as we get everything up and running.
How we’ll support you
- Free weekly wage advances and emergency cash.
- Access to our savings support & financial health planning tool.
- Up to 50% off when dining at Dishoom with friends and family.
- Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
Mental & Physical
- All Babus (Managers) are fully trained in mental health support & First Aid.
- Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year.
- On demand GP appointments, free counselling sessions and life coaching through our wellness app.
- Free fitness sessions every month (including yoga and spin classes).
- Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.
Socials
- We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.
- You’ll be invited to our Family Mela (Family summer festival).
- Huge Christmas celebration.
- Plus, we host regular team events across our cafes.
- Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- £19.50 - £20 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
- A full-time role working across 5 days, Monday - Sunday availability required.
- A weekly changing rota provided at least 6 days in advance.
- We’re an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
- The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
- No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We are looking for friendly, attentive and organised people to join our team as Server/Waiter/Waitress.
Greet our guests day or night with a smile that makes them instantly feel welcomed. Transport our guests to Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes. You are on point for your guests' experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a-miss.
So, what are we looking for?
- Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section.
- A desire to grow - we only promote our Head Waiters from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with Dishoom's unique culture and values. Understanding their commitment to hospitality and community will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Brush up on your knowledge of Indian cuisine, especially the dishes and drinks offered at Dishoom. Being able to discuss menu items confidently will impress your interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to showcase your previous experience in high-volume restaurant settings. Think of specific examples where you managed busy sections or provided excellent customer service, as these will be key talking points during your interview.
✨Tip Number 4
Engage with Dishoom's social media and community events. This not only shows your interest but also gives you insights into their team dynamics and culture, which can be beneficial when discussing how you would fit into their environment.
We think you need these skills to ace Server
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Server or Waiter/Waitress. Focus on your previous roles in high-volume restaurants and any specific skills that align with Dishoom's values, such as customer service and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Dishoom's ethos. Mention your desire to contribute to their mission of providing a welcoming experience and how your background makes you a great fit for the team.
Showcase Your Knowledge: In your application, demonstrate your knowledge of Dishoom's menu and culture. Mention specific dishes or drinks you love and how you would convey that enthusiasm to guests, which is crucial for creating a memorable dining experience.
Highlight Your Soft Skills: Emphasise your interpersonal skills, such as communication and organisation. Provide examples of how you've successfully managed busy sections in previous roles, ensuring smooth service and guest satisfaction.
How to prepare for a job interview at Dishoom
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for serving others and creating memorable dining experiences.
✨Demonstrate Knowledge of the Menu
Familiarise yourself with Dishoom's menu, including their signature dishes and drinks. Being able to discuss these items confidently will show your commitment and readiness to engage with guests.
✨Highlight Teamwork Skills
Since the role involves working closely with a team, be prepared to discuss your previous experiences in a team environment. Share examples of how you contributed to a positive team dynamic and ensured smooth service.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as difficult customers or busy shifts. Think through your responses in advance, focusing on your problem-solving skills and ability to stay calm under pressure.