At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for our guests.
- Company: Join Dishoom, a celebrated restaurant group inspired by the Irani cafes of Bombay.
- Benefits: Enjoy free meals, flexible shifts, and up to 50% off dining with friends and family.
- Other info: Opportunities for growth and development, plus fun team events and celebrations.
- Why this job: Be part of a vibrant team making a real impact in hospitality and community support.
- Qualifications: At least 1 year of experience in a busy restaurant environment is required.
The predicted salary is between 20 - 21 £ per hour.
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello earlier in the Spring!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!
How we'll support you
At Dishoom, we care about supporting you and your well-being (inside and outside of work). With this, we tend to think about our team's well-being in four different ways:
- Financial: Free weekly wage advances and emergency cash. Access to our savings support & financial health planning tool. Up to 50% off when dining at Dishoom with friends and family. Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
- Mental & Physical: All Babus (Managers) are fully trained in mental health support & First Aid. Dedicated support from our confidential advice helpline - available to you or someone in your household - 24 hours a day, 365 days of the year. On demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes). Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord's.
- Socials: We're a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone's hard work across the year. You'll be invited to our Family Mela (Family summer festival), Huge Christmas celebration, and regular team events across our cafes. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once-in-a-lifetime guided tour of Bombay with our co-founders!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- £20 - £21 per hour inclusive of tronc (based on the last 3-month's average). We pay on a monthly basis.
- A full-time role working across 5 days, Monday - Sunday availability required. A weekly changing rota provided at least 6 days in advance.
- We're an all-day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
- The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we'll provide one extra day to take them to their first day at school.
- No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We are looking for friendly, attentive and organised people to join our team as Server/Waiter/Waitress.
As a Server/Waiter/Waitress, you will:
- Greet our guests day or night with a smile that makes them instantly feel welcomed.
- Transport our guests to Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes.
- Be on point for your guests' experience (whatever the number of tables); ensure there is clear communication to your team, so that everything runs smoothly and nothing goes amiss.
So, what are we looking for?
Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section. A desire to grow - we only promote our Head Waiters from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders. At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Server / Waiter / Waitress - Kensington in London employer: Dishoom
Dishoom is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those looking to grow in the culinary field. With a focus on employee development, you will benefit from training opportunities, annual pay increases, and a collaborative team environment in the heart of London. Join us to not only hone your skills but also to be part of a community that values creativity and passion in every dish.
