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For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure they have an unforgettable experience.
- Company: Join Dishoom, a celebrated hospitality brand inspired by Bombay's Irani cafes.
- Benefits: Enjoy free meals, competitive pay, wellness support, and exciting team events.
- Why this job: Be part of a vibrant team making a real difference in people's dining experiences.
- Qualifications: 1+ year experience in a high-volume restaurant and a passion for hospitality.
- Other info: Opportunities for growth and development with a focus on inclusivity.
The predicted salary is between 13 - 16 £ per hour.
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello earlier in the Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!
As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!
How we’ll support you
At Dishoom, we care about supporting you and your well-being (inside and outside of work). With this, we tend to think about our team’s well-being in four different ways:
- Financial: Free weekly wage advances and emergency cash. Access to our savings support & financial health planning tool. Up to 50% off when dining at Dishoom with friends and family. Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
- Mental & Physical: All Babus (Managers) are fully trained in mental health support & First Aid. Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year. On demand GP appointments, free counselling sessions and life coaching through our wellness app. Free fitness sessions every month (including yoga and spin classes). Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.
- Socials: We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year. You’ll be invited to our Family Mela (Family summer festival) and Huge Christmas celebration. Plus, we host regular team events across our cafes. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!
What to expect:
- Free team meals every shift, plus all the Chai you can drink!
- £16-£16.50 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
- A full-time role working across 5 days, Monday - Sunday availability required. A weekly changing rota provided at least 6 days in advance.
- We’re an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
- The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
- No uniforms here - smart casual and comfortable is key, and of course trainers are fine.
Have you got Seva?
In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We’re looking for friendly, attentive and organised people to join us as a Host.
As a Host:
- Greet our guests day or night with a smile that makes them instantly feel welcomed.
- Transport our guests to the Permit Rooms of Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-loved Dishoom dishes.
- A natural person and a stickler for the details. You ensure clear communication to our guests and team alike, ensuring those special requirements have been taken care of.
So what are we looking for?
- Previous work experience as a Host - at least 1 year minimum, in a high volume restaurant/ bar environment, following detailed steps of service and use of guest management systems.
- A desire to grow - we only promote our Head and Deputy Hosts from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Host / FOH Team Member / Senior Receptionist in London employer: Dishoom
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host / FOH Team Member / Senior Receptionist in London
✨Tip Number 1
Get to know Dishoom! Familiarise yourself with their menu and values. When you walk in for an interview, show off your knowledge about their dishes and the unique vibe of the cafes. It’ll impress them and show you’re genuinely interested!
✨Tip Number 2
Network like a pro! Connect with current or former Dishoom team members on social media. Ask them about their experiences and any tips they might have. This insider info can give you a leg up during the interview process.
✨Tip Number 3
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you’d handle guest interactions and showcase your attention to detail. The more comfortable you are, the better you’ll shine in the real deal!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Dishoom family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Host / FOH Team Member / Senior Receptionist in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining Dishoom.
Tailor Your Experience: Make sure to highlight your relevant experience as a Host or in a similar role. We love seeing how your past gigs have prepared you for this position, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dishoom
✨Know Your Dishoom
Before the interview, dive into the Dishoom menu and understand the story behind each dish. Being able to talk about your favourite items and their origins will show your passion for the brand and its culture.
✨Showcase Your Seva Spirit
Dishoom values 'Seva', which means selfless service. Prepare examples from your past experiences where you went above and beyond for guests or colleagues. This will highlight your alignment with their core values.
✨Practice Your Communication Skills
As a Host, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the restaurant to demonstrate your readiness.
✨Dress Smart Casual
Since Dishoom encourages smart casual attire, choose an outfit that reflects your personality while still looking professional. Comfort is important too, especially if you're going to be on your feet!
