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- Tasks: Lead a vibrant team in delivering exceptional service and Bombay comfort food.
- Company: Join Dishoom, a celebrated hospitality brand with a passion for community and quality.
- Benefits: Enjoy free meals, flexible shifts, and comprehensive well-being support.
- Why this job: Be part of a dynamic team making a real impact in the hospitality industry.
- Qualifications: Experience as a Floor Manager in a busy restaurant environment is essential.
- Other info: No uniforms required; smart/casual attire is encouraged for a comfortable work vibe.
The predicted salary is between 30000 - 40000 £ per year.
We are proud to be recognised as one of the best places to work in Hospitality. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opened in Portobello this Spring!
From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoom-walle contributing to 55 meals per shift!
We are opening our newest Dishoom in Leeds this summer - serving up Bombay comfort food, all-day dining, and big-hearted hospitality in a beautiful new space.
How we’ll support you
- Free weekly wage advances and emergency cash.
- Access to our savings support & financial health planning tool.
- 50% discount during the day, and 25% in the evening for you and up to 5 people.
- Access to our Healthcare cash plan.
- Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.
- All Babus (Managers) are fully trained in mental health support & First Aid.
- Dedicated support from our confidential advice helpline - available to you or someone in your household - 24 hours a day, 365 days of the year.
- Family Mela (Family summer festival).
- Regular team events across our cafes.
- Free team meals every shift, plus all the Chai you can drink!
A full-time role working across 5 days, Monday - Sunday availability required.
- A weekly changing rota provided at least 6 days in advance.
- We’re an all-day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!).
- Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoom-walles last year!
- The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
- No uniforms here - smart/casual and comfortable is key, and of course trainers are fine.
Like any restaurant operation, our Babus (Managers) are imperative to the success of our business. Circa 8,000 covers per site per week, with demanding shifts & first-class service execution. However, at Dishoom on a busy evening shift, there is the support of multiple other Babus, plus 40-50 Dishoom-walles, all fully focused in their roles to support one another. We never want to deter from our service standards, and aim to pursue unreasonable hospitality to our guests every day through Seva.
On top of that, our healthy pay, plentiful benefits and well-being support we have in place aren’t too bad either!
As a Floor Manager:
- You have been working as a Floor Manager in a high volume, multi-faceted bar/restaurant environment for the past few years.
- You’re first-class in everything you do and want to find an environment that’s as obsessive about quality as you are and help you flourish.
- Always upholding the highest standards and ensuring every shift is in the very safest pair of hands.
- Your big-hearted approach will make coaching and developing other members of the team a natural focus.
Overnight Floor Manager in Leeds employer: Dishoom
Contact Detail:
Dishoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Floor Manager in Leeds
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're keen on a role at Dishoom, pop by the restaurant and introduce yourself. A friendly face can make a lasting impression and show your enthusiasm for the position.
✨Tip Number 3
Prepare for the interview like it’s a big night out! Research Dishoom's values and menu, and think about how your experience aligns with their mission. Being well-prepared will help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Overnight Floor Manager in Leeds
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your dedication to providing exceptional service and creating memorable moments for guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Floor Manager role at Dishoom. Highlight relevant experience in high-volume environments and any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We value authenticity, so share your story and what makes you a great fit for Dishoom. A personal touch can make all the difference!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at our new Leeds location!
How to prepare for a job interview at Dishoom
✨Know Your Dishoom
Before the interview, dive deep into Dishoom's history and values. Familiarise yourself with their commitment to quality and community, as well as their unique take on Bombay cuisine. This will not only show your genuine interest but also help you connect your experience to their ethos.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team in a fast-paced environment. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development skills. Highlight specific situations where your leadership made a difference in service quality or team morale.
✨Emphasise Your Customer Service Philosophy
Dishoom prides itself on 'unreasonable hospitality'. Be ready to discuss your approach to customer service and how you ensure every guest feels valued. Share anecdotes that demonstrate your ability to go above and beyond for customers, aligning with Dishoom's big-hearted approach.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, and how Dishoom supports its staff. This shows you're not just interested in the role, but also in being part of a supportive and thriving environment.